Error installing RevMedia 4.0 DP5

[David Coker]

Yves COPPE wrote:
>
> Le 30 oct. 09 à 17:55, J. Landman Gay a écrit :
>
>> Yves COPPE wrote:
>>> Le 30 oct. 09 à 00:34, J. Landman Gay a écrit :
>>>> Yves COPPE wrote:
>>>>> Hi list
>>>>> When I start installing revMedia 4 dp5 and after the unpacking of 
>>>>> the 5 pkgs, hte installing is cancelled automatically and I get 
>>>>> such a message :
>>>>> An error occured installing the product
>>>>> To inform revolution about this error, please quote error code 
>>>>> 43F.10FC
>>>>> Please clic "try again" of "send error report" to automatically 
>>>>> post error information to Revolution
>>>>
>>>> What OS are you running?
>>>>
>>> Re,
>>> mac OS X Leopard 10.5.8 on an intel Core 2 duo macBook
>>
>>
>
> Re
>
> how can i throw away the files that are loaded to force a new downoad
> When I ask to try again, it starts automatically with "unpacking1/5"
>
> I think there could be a problem at the download time, so I'd like to 
> re-donwload the files again
>
>
> Greetings.
>
> Yves COPPE
> yvescoppe at skynet.be
>
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Hello Yves,
I ran into exactly the same trouble the other evening when trying to do 
the update on my Vista machine. Couldn't find an uninstaller directly 
through the O/S, but did find one after digging around in the 
application folder (my system):

C:\Program Files\Revolution Media 4.0.0\Installation Data\

I ran the uninstaller, then re-installed the new version and all is well.

Best regards,
David C.