RUNREV Technical support
sarah.reichelt at gmail.com
Wed Jan 21 16:10:11 CST 2009
On Thu, Jan 22, 2009 at 3:57 AM, Richmond Mathewson <geradamas at yahoo.com> wrote:
> I guess I am very naive, but:
> 1. I have always treated this Use-Group as my Technical Support;
> and, 99% of the time it has been fantastic: Thanks People!
> 2. Assumed that the built-in Documentation in RunRev was all
> one needed along with the Use-Group (that is why I have
> often been critical of the inbuilt documentation).
> 3. Assumed that most of a computer-programming job I take on
> is my problem, and that it is up to me to get the job done.
If this is naive, then please add me to the naive list :-)
However I have had a few occasions where I have had to apply to
support for extra assistance. I have never bought a support incident,
just used the free email support. Each time I have had very fast
responses and mostly, my problems have been solved or worked-around
If a problem is unique to a single person's setup, then it will be
almost impossible for RunRev support, no matter how many hours they
spend, to find & cure the issue.
Camm, what happens if you install Rev & your stack on a different
computer and try again?
Are you sure the answer dialog has not got stuck as part of your stack file?
What happens if you password protect your stack from a script in a
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