The Documentation

[Shari]

>One of the particular challenges in software documentation (and boy 
>have I experienced this) is that you have to know what something is 
>called before you can find it. That is often the frustation, not 
>that the information is missing, but because I call it something 
>else, I cannot access it.

Hear hear!  Microsnot is one of the worst offenders.  I recall trying 
to find something in their manuals and help docs, looking for the 
term I KNEW it to be, but they had put the word "Microsnot" in front 
of the relevent term in the index.  Now who thinks to look for that? 
If I'm looking for "imageData", I'd never think to look for 
"Revolution imageData" when looking for help, unless I was doing an 
internet-wide Google search.
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