inserting a png file results in a black square

[Jim Ault]

Check for multiple monitors, or mirroring.  Rev 2.7.2 on Mac OSX, the stack
has to be on the main monitor.

Jim Ault
Las Vegas


On 10/17/07 8:44 AM, "Tiemo Hollmann TB" <toolbook at kestner.de> wrote:

> Hello,
> 
> I have a group of two images, which I want to copy into the clipboard and
> past into any other program.
> 
> At some of my customers (with Win XP) only a black square is inserted and
> not the image. At hundred other customer PCs this function works without
> problems.
> 
> The code looks like this:
> 
> export snapshot from grp "grpClipboard" to tClipboardImage as PNG
> 
> set the clipboarddata["image"] to tClipboardImage
> 
> Has anybody any idea, what happens here and what I could do to get it work
> at the customers site? Have you ever heard, that it can be that the windows
> clipboard can't manage a png image? Is there any solution ("png support
> drivers")
> 
> Thanks for any hint