Program problems on Windows Vista

[Derek Bump]

Scott,

So far, just one user.  One one system the "hidden" Vista Administrator
is activated, as I was told, so I'm checking to see if the other person
has that account activated.


Derek Bump
Dreamscape Software
http://www.dreamscapesoftware.com

___________________________________________________________________
Compress your photos quickly and easily with JPEGCompress 2.9!

http://www.dreamscapesoftware.com/products/jpegcompress/



Scott Morrow wrote:
> Hello Derek,
> 
> I use VB scripts to create a similar system profile though I'm darned
> ignorant of how that stuff works.  Would something in your system
> profiler have called something not supported in the current version of VB ?
> 
> What did you do to find out information about multiple users?  I'm
> pretty sure my profiler doesn't return that info.
> 
> -Scott
> 
> On Nov 27, 2007, at 6:03 PM, Derek Bump wrote:
> 
>> Thanks Scott.
>>
>> I just created a system profiler that generates a report about nearly
>> every aspect of the system and emails it to me.  I just finished testing
>> it on XP Home and Vista Home Premium and it worked wonderfully.  I did
>> get an interesting error on Vista though:
>>
>> "This program requires MSVBVM50.dll, which is no longer included in this
>> version of Windows."
>>
>>
>> Derek Bump
>> Dreamscape Software
>> http://www.dreamscapesoftware.com
>>
>> ___________________________________________________________________
>> Compress your photos quickly and easily with JPEGCompress 2.9!
>>
>> http://www.dreamscapesoftware.com/products/jpegcompress/
>>
>>
>>
>> Scott Morrow wrote:
>>> Hello Derek,
>>> I am trying to pin down a (similar?) problem that happens if the
>>> application is being run on a multiple-user system but it is not
>>> installed or launched by the primary user.  Just a thought in the dark.
>>>
>>> -Scott Morrow
>>>
>>> Elementary Software
>>> (Now with 20% less chalk dust !)
>>> web     http://elementarysoftware.com/
>>> email   scott at elementarysoftware.com
>>>
>>> -----------------------------------------------------------------
>>>
>>> On Nov 27, 2007, at 4:11 PM, Derek Bump wrote:
>>>
>>>> I'm wondering if anyone has been experiencing this problem and knows
>>>> how
>>>> to solve it.  I've got 2 customers, one is using Windows Vista Home
>>>> Premium and the other is using Windows Vista Business.  They both
>>>> experience the same problem with JPEGCompress 2.9.
>>>>
>>>> They can launch the program once, use it just fine, and then close it.
>>>> When they attempt to launch the program again, they get a Windows error
>>>> message saying that the program cannot be opened.  One user supplied me
>>>> with the following Windows Error Data:
>>>>
>>>>   Problem signature:
>>>>   Problem Event Name:    APPCRASH
>>>>   Application Name:    JPEGCompress.exe
>>>>   Application Version:    2.9.0.0
>>>>   Application Timestamp:    467ba830
>>>>   Fault Module Name:    ntdll.dll
>>>>   Fault Module Version:    6.0.6000.16386
>>>>   Fault Module Timestamp:    4549bdc9
>>>>   Exception Code:    c0000005
>>>>   Exception Offset:    00061c02
>>>>   OS Version:    6.0.6000.2.0.0.256.6
>>>>   Locale ID:    1032
>>>>   Additional Information 1:    64d7
>>>>   Additional Information 2:    081335f078811e1fd639bc6c63d83627
>>>>   Additional Information 3:    3fdc
>>>>   Additional Information 4:    35fc8982503f4afb4ff8fb0737cc1a55
>>>>
>>>> So far I've tested JPEGCompress 2.9 on Windows Vista Home Basic, Home
>>>> Premium, Business and Ultimate.  Premium, Business and Ultimate were
>>>> all
>>>> checked using VMWare.
>>>>
>>>> So far I am unable to identify any common ground between the two users
>>>> other than they are using Windows Vista.  Any ideas?
>>>>
>>>> I've had them try the program in Safe Mode, uninstalling and
>>>> re-installing, they all have enough memory and disk space, latest
>>>> updates.  I'm running out of ideas.
>>>>
>>>>
>>>> Derek Bump
>>>> Dreamscape Software
>>>> http://www.dreamscapesoftware.com
>>>>
>>>> ___________________________________________________________________
>>>> Compress your photos quickly and easily with JPEGCompress 2.9!
>>>>
>>>> http://www.dreamscapesoftware.com/products/jpegcompress/
>>>>
>>>> _______________________________________________
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>>>
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