Program problems on Windows Vista

[Scott Morrow]

Hello Derek,

I use VB scripts to create a similar system profile though I'm darned  
ignorant of how that stuff works.  Would something in your system  
profiler have called something not supported in the current version  
of VB ?

What did you do to find out information about multiple users?  I'm  
pretty sure my profiler doesn't return that info.

-Scott

On Nov 27, 2007, at 6:03 PM, Derek Bump wrote:

> Thanks Scott.
>
> I just created a system profiler that generates a report about nearly
> every aspect of the system and emails it to me.  I just finished  
> testing
> it on XP Home and Vista Home Premium and it worked wonderfully.  I did
> get an interesting error on Vista though:
>
> "This program requires MSVBVM50.dll, which is no longer included in  
> this
> version of Windows."
>
>
> Derek Bump
> Dreamscape Software
> http://www.dreamscapesoftware.com
>
> ___________________________________________________________________
> Compress your photos quickly and easily with JPEGCompress 2.9!
>
> http://www.dreamscapesoftware.com/products/jpegcompress/
>
>
>
> Scott Morrow wrote:
>> Hello Derek,
>> I am trying to pin down a (similar?) problem that happens if the
>> application is being run on a multiple-user system but it is not
>> installed or launched by the primary user.  Just a thought in the  
>> dark.
>>
>> -Scott Morrow
>>
>> Elementary Software
>> (Now with 20% less chalk dust !)
>> web     http://elementarysoftware.com/
>> email   scott at elementarysoftware.com
>>
>> -----------------------------------------------------------------
>>
>> On Nov 27, 2007, at 4:11 PM, Derek Bump wrote:
>>
>>> I'm wondering if anyone has been experiencing this problem and  
>>> knows how
>>> to solve it.  I've got 2 customers, one is using Windows Vista Home
>>> Premium and the other is using Windows Vista Business.  They both
>>> experience the same problem with JPEGCompress 2.9.
>>>
>>> They can launch the program once, use it just fine, and then  
>>> close it.
>>> When they attempt to launch the program again, they get a Windows  
>>> error
>>> message saying that the program cannot be opened.  One user  
>>> supplied me
>>> with the following Windows Error Data:
>>>
>>>   Problem signature:
>>>   Problem Event Name:    APPCRASH
>>>   Application Name:    JPEGCompress.exe
>>>   Application Version:    2.9.0.0
>>>   Application Timestamp:    467ba830
>>>   Fault Module Name:    ntdll.dll
>>>   Fault Module Version:    6.0.6000.16386
>>>   Fault Module Timestamp:    4549bdc9
>>>   Exception Code:    c0000005
>>>   Exception Offset:    00061c02
>>>   OS Version:    6.0.6000.2.0.0.256.6
>>>   Locale ID:    1032
>>>   Additional Information 1:    64d7
>>>   Additional Information 2:    081335f078811e1fd639bc6c63d83627
>>>   Additional Information 3:    3fdc
>>>   Additional Information 4:    35fc8982503f4afb4ff8fb0737cc1a55
>>>
>>> So far I've tested JPEGCompress 2.9 on Windows Vista Home Basic,  
>>> Home
>>> Premium, Business and Ultimate.  Premium, Business and Ultimate  
>>> were all
>>> checked using VMWare.
>>>
>>> So far I am unable to identify any common ground between the two  
>>> users
>>> other than they are using Windows Vista.  Any ideas?
>>>
>>> I've had them try the program in Safe Mode, uninstalling and
>>> re-installing, they all have enough memory and disk space, latest
>>> updates.  I'm running out of ideas.
>>>
>>>
>>> Derek Bump
>>> Dreamscape Software
>>> http://www.dreamscapesoftware.com
>>>
>>> ___________________________________________________________________
>>> Compress your photos quickly and easily with JPEGCompress 2.9!
>>>
>>> http://www.dreamscapesoftware.com/products/jpegcompress/
>>>
>>> _______________________________________________
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>>
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