Again - Player/Image Object "always buffer" Problems

[Phil Jimmieson]

On 22 Jun 2007, at 12:49, Dave wrote:

> Hi,
>
> I really can't get this to work, I've tried it under 3 different  
> versions of RunRev and they all crash the IDE when setting the  
> "alwaysBuffer" flag to true. This is a repeatable, crashing bug  
> with the stacks and system I have here, I can't reproduce it in a  
> simpler form since the App I am developing has evolved over the  
> last 6 months or so and the stacks involved have to be called in a  
> certain order for the system to functions correctly.
>
> Given that I am about to miss the deadline on this, what would you  
> suggest I do?

Hi Dave,
why not invest in a support package from Run Rev?
Check out <http://support.runrev.com/pricing/support_info.php>
I've not had the need to use this myself (thanks to help from people  
here from time to time), but if you're truly stuck then getting the  
people who wrote the software to help you seems the best way, and the  
costs don't seem too great either.

>
> I really need some answer as to why setting the "alwaysBuffer" flag  
> causes a crash. If you remember we had problems with this when  
> using the export snapshot command which you helped to solve. I  
> don't mean this to sound as a threat because it's not intended that  
> way, but if we are going to keep having these type of problems with  
> RunRev, we will just have to drop it. I've worked hard to get it  
> accepted at my place of work and have done a pretty good job so  
> far, but when I am missing deadlines as a direct result of using  
> RunRev things *have* to change. I have managed to get RunRev as the  
> #1 development IDE for the Mac and have gone a long to to influence  
> the Windows team, it's a pity because if we could just get over  
> these silly problems the company would most likely adopt RunRev.
>
> I need some *proper* support on this or else it's just not worth it.

Given that the problem that's causing you grief seems to be something  
that hasn't really come up before, and isn't affecting a lot of users  
its not surprising that it hasn't been treated as a priority. I've  
used alwaysbuffer with movies in Rev 2.7x and never had a problem, so  
there must be something special going on that's causing a problem for  
you. If its important to you that it get fixed, or you get a  
workaround, then you may need to invest in some proper support.

--
Phil Jimmieson  phil at csc.liv.ac.uk  (UK) 0151 795 4236  (Mobile)  
07976 983164
Computer Science Dept., Liverpool University, Ashton Building, Ashton  
Street
Liverpool L69 3BX              http://www.csc.liv.ac.uk/~phil/
I used to sit on a special medical board... ...but now I use this  
ointment.