Open Letter to Rev: Quality Is Job #1

[Andre Garzia]

If I was not in Malta, drinking wine and making toasts to Richard and  
the others who could not be here, I'd be very upset by luis emails.  
He is a begginer here, okay, so before shouting, he should learn. I  
will not touch the topic of him attacking Jacque or not, Jacque is  
the most amazing person ever and she even listened to my bad english  
and poor jokes. Without her support and support from other very  
wonderful people here, my life would be very different.

If Luis sent and email couple times and got no response, thats does  
not imply that runrev support is ineficient, anyone with a little  
experience/knowledge knows that email cannot be trusted, blacklists  
aren't the worst thing here. Email fails, period. If he was in need  
of help, besides trying to reach runrev, he could always tried to be  
polite and reach this list, someone might have answered...

I don't like his tone. I don't like the tone some members are giving  
to the list. This list was the sole purpose of me sticking to Rev  
while I was learning, I don't want some people with too much free  
time on their hand, to send lots of weird tone emails and spoil the  
list experience of some new guys here... If I was entering this  
community today, and saw all this useless discussion and subtext, I'd  
probably leave.

If Luis has a problem, send a polite email explaining what is the  
actual problem that triggered the support call, we might be able to  
shed a clue or two or even solve it.

andre

On Nov 7, 2006, at 7:39 PM, Marielle Lange wrote:

>
> That's all. No need to treat Luis to be the most decadent newbie we  
> have every seen on this list just because he made that error and  
> got very frustrated as a result.