reporting fatal error bugs

[J. Landman Gay]

Dave Beck wrote:
> Might
> somebody from the Rev team reading this post be able to chime in about what
> is needed in order to have this issue addressed properly? 

Go here:

<http://support.runrev.com/bugdatabase/show_bug.cgi?id=3220>

Paste the content of one or more logs into the Comments field, or else 
use the "create a new attachment" link to attach the logs. Click Commit. 
If you get more logs, repeat. If the team needs to see your stack(s) 
they can contact you. This is the best way to help the team track the 
problem.

Alternately, you can enclose your logs in an email, along with a 
description of the problem and a recipe to repeat it, which you can send 
to support at <support at runrev.com>. This method may take a little longer 
to process because it needs to wait in a queue until we move it to 
Bugzilla manually, but it is an acceptable way to report a problem and 
the lag isn't excessive.

-- 
Jacqueline Landman Gay         |     jacque at hyperactivesw.com
HyperActive Software           |     http://www.hyperactivesw.com