License key not saved between launches

Brian Yennie briany at qldlearning.com
Wed Jun 22 01:29:25 EDT 2005


Have you tried repairing permissions for the system? I've heard of 
various problems from system level permissions being broken by Apple 
updates in the past.

 > Go to /Applications/Utilities/Disk Utility.app
 > Select the affected hard drive
 > Click "Verify Disk Permissions", followed by "Repair Disk 
Permissions" if necessary

Hope that helps!

- Brian

> On 6/21/05 4:02 PM, Jeanne A. E. DeVoto wrote:
>
>> At 12:49 PM -0700 6/21/2005, Steve Wright Jr. wrote:
>>> I'm installing Revolution and Revolution Dreamcard 2.6 under Mac OS 
>>> X 10.4.  At each launch, I'm prompted to enter my license key 
>>> information.  It is never saved.
>>>
>>> I've verified with support folks that the privileges are set 
>>> properly on all the files and the directory containing them.  The 
>>> license.rev file is not locked.
>>>
>>> This happens on a freshly-installed system, with a new copy of the 
>>> disk image from the Revolution web site, the Revolution directory 
>>> copied directly from the disk image into the Applications directory 
>>> at the root of the drive.
>>>
>>> Has anyone else run into this issue, and if so, how did you resolve 
>>> it?
>> I haven't run into this myself, but if you're not running as an admin 
>> user, I'd try that as a step to narrowing down the problem. (If it 
>> gets saved properly when you are an admin, it's probably a 
>> permissions problem; otherwise it's Something Else.)
>
> He's admin, he sent a Terminal dump of his permissions to support. 
> Steve and I have gone round about 3 times on this and my ideas are 
> exhausted, so I sent him to this list on the off chance that someone 
> else might know what was going on. I'm stumped.
>
> He has properly installed the app onto OS X (more than once,) 
> permissions look right for the Rev folder and all its components, he's 
> running under an admin account, and it doesn't sound like he's doing 
> anything different than the rest of us. I've never heard of this 
> problem but was glad to see that Dar had seen it in other apps. Now we 
> just need to figure out what causes it. I'm pretty sure it isn't Rev, 
> or we'd have seen more of it.
>
>> If you change preferences during a session, do those get saved 
>> properly?
>
> Good test to try, I didn't think of that.
>
> -- 
> Jacqueline Landman Gay         |     jacque at hyperactivesw.com
> HyperActive Software           |     http://www.hyperactivesw.com
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