License key not saved between launches
Brian Yennie
briany at qldlearning.com
Wed Jun 22 01:29:25 EDT 2005
Have you tried repairing permissions for the system? I've heard of
various problems from system level permissions being broken by Apple
updates in the past.
> Go to /Applications/Utilities/Disk Utility.app
> Select the affected hard drive
> Click "Verify Disk Permissions", followed by "Repair Disk
Permissions" if necessary
Hope that helps!
- Brian
> On 6/21/05 4:02 PM, Jeanne A. E. DeVoto wrote:
>
>> At 12:49 PM -0700 6/21/2005, Steve Wright Jr. wrote:
>>> I'm installing Revolution and Revolution Dreamcard 2.6 under Mac OS
>>> X 10.4. At each launch, I'm prompted to enter my license key
>>> information. It is never saved.
>>>
>>> I've verified with support folks that the privileges are set
>>> properly on all the files and the directory containing them. The
>>> license.rev file is not locked.
>>>
>>> This happens on a freshly-installed system, with a new copy of the
>>> disk image from the Revolution web site, the Revolution directory
>>> copied directly from the disk image into the Applications directory
>>> at the root of the drive.
>>>
>>> Has anyone else run into this issue, and if so, how did you resolve
>>> it?
>> I haven't run into this myself, but if you're not running as an admin
>> user, I'd try that as a step to narrowing down the problem. (If it
>> gets saved properly when you are an admin, it's probably a
>> permissions problem; otherwise it's Something Else.)
>
> He's admin, he sent a Terminal dump of his permissions to support.
> Steve and I have gone round about 3 times on this and my ideas are
> exhausted, so I sent him to this list on the off chance that someone
> else might know what was going on. I'm stumped.
>
> He has properly installed the app onto OS X (more than once,)
> permissions look right for the Rev folder and all its components, he's
> running under an admin account, and it doesn't sound like he's doing
> anything different than the rest of us. I've never heard of this
> problem but was glad to see that Dar had seen it in other apps. Now we
> just need to figure out what causes it. I'm pretty sure it isn't Rev,
> or we'd have seen more of it.
>
>> If you change preferences during a session, do those get saved
>> properly?
>
> Good test to try, I didn't think of that.
>
> --
> Jacqueline Landman Gay | jacque at hyperactivesw.com
> HyperActive Software | http://www.hyperactivesw.com
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