PrePaid/PostDelivery

[Marian Petrides]

I guess the whole thing wouldn't bother me quite as much if we were 
actually getting what we paid for in something resembling the timeframe 
that was originally promised. But we aren't...

Back in November, Dan was saying "We're hoping we can get the next book 
done in time for MacWorld Expo (January in San Francisco). No 
guarantees. But that's the hope. Volume 3 should follow that in 60-90 
days if all goes well. Stay tuned."  Well, we are now at the end of 
that entire time period and all that has been completed are two 
chapters.

In early March, this was set back to a chapter a week with volume 2 
completion sometime in early June:  "My current plan -- and I caution 
once again that I am not in complete control of the process so this is 
not a commitment -- is to release at least a chapter per week. That 
would put Vol. 2 into production as a PDF some time in early June and 
Volume 3 some time in September."   June is but 3 weeks away, so I 
somehow doubt Vol 2 will be ready by then and probably not even by 
September.

As the dates for delivery of book 2 and 3 slip farther and farther into 
the future, I think Dan needs to consider his obligations to ALL of his 
subscribers or--more properly put--pre-paid customers.  One can't 
release chapters that are not yet written but one can:

a) try to get back on a reasonable timetable and
b) make those chapters which ARE available, available to all pre-paid 
customers once finalized.

As John so aptly pointed out, what is the downside to making the 
FINALIZED (not draft) chapters available to all pre-paid customers (aka 
"subscribers")?
 >>> I can't see any disadvantage to the publishers whether they send me 
the information that I have already paid for a piece at a time or 
waiting even longer than initially indicated for the full product? No 
shipping, no printing costs - just move the names to the other list.

Marian
PS   Oh and while we are on the topic of items paid for and not 
delivered, has anyone gotten a single issue of Revolutionary Tribune 
which is supposed to be included in the member-level subscription?  I 
don't recall having received even one issue.  Frankly, this concerns me 
far less than getting the books in a timely fashion, but it does speak 
to the issue of promises made and not kept.



On May 12, 2004, at 1:51 PM, John Tenny wrote:

> Why does this leave a bad taste in my mouth?
>>>> As a Member-level subscriber to RevolutionPros.com (which means the 
>>>> system thinks you paid $97 for your membership here so if it's 
>>>> wrong, you need to notify me), you are entitled to receive all 
>>>> three volumes of my book in PDF form when they are complete.
>>>>
>>>> This does NOT include receiving the individual chapters free as 
>>>> they are released before the book is published. That benefit is 
>>>> reserved for Leader-level members only. So unfortunately you'll 
>>>> have to wait until RunRev and I finish all of the chapters in 
>>>> Volume 2 before you will receive the book in PDF form.
>>>>
>>>> Of course, you can always upgrade to Leader-level status (for an 
>>>> additional $100) and get all the chapters as they are released at 
>>>> no additional cost. :-)
>>>>
>>>> Thanks for your participation in this publishing effort.
>
> Maybe because I remember a publishing schedule when I prepaid the fee 
> that has somehow faded away while another 'opportunity' emerged?
>
> Maybe because I can't see any disadvantage to the publishers whether 
> they send me the information that I have already paid for a piece at a 
> time or waiting even longer than initially indicated for the full 
> product? No shipping, no printing costs - just move the names to the 
> other list.
>
> As I remember the leadership level offer, it was early access to draft 
> versions of the chapters, not the finished chapters one at a time. 
> That was a change in the advertised and entered agreement. That's not 
> fair, and I resent it. All I know is that I would never treat 
> pre-paying, early supporters this way and expect any further support 
> or encouragement.
>
> John
>
>
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