Upgrade version and pricing [was] Re: Fix it before moving ahead
mpetrides at earthlink.net
Sun Mar 14 13:53:08 CST 2004
Yes. So long as customers are still using 9.1.1, there is an implicit
obligation to fix bugs therein. Once a product is purchased, the
manufacturer has an implicit obligation to the purchaser to ensure that
it functions as advertised. Simply releasing a "new version" does not
relieve one of the obligation to fix defects in the older version.
If I buy the last 2004 automobile sold by Toyota, they are still
obliged to fix defects in that vehicle for duration of the warranty
period and, in the case of major recallable defects even after the
expiration of the explicit warranty. Saying: "Oh we no longer sell
that model" does not relieve them of their responsibility to purchasers
of the earlier model.
Are you suggesting that if I buy 9.1.1 today and you release 10.0
tomorrow that you have no obligation whatsoever to me to ensure that
9.1.1 meets the specifications you set out for it , specifications upon
which I based my decision to purchase it? Surely that cannot be
On Mar 14, 2004, at 2:32 PM, Dar Scott wrote:
> Are you suggesting that there be versions branch for every upgrade,
> that is, that bugs found for 9.1.1 be fixed even after the company has
> released 10.0.0?
> Dar Scott
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