Express to Dreamcard was RE: scrollbar problems
alex at tweedly.net
Thu Jul 22 10:05:26 CDT 2004
At 15:17 22/07/2004 +0100, Heather Nagey wrote:
> > Well, just 10 days ago I bought my first license - Express plus a one year
> > update bundle.
> > Now I find that there will be no updates on the product I bought.
> > Tell me again - why should I be happy about it ?
>Alex, write me off list and we'll discuss what would be fair in your
>situation. At the end of the day, we don't want anyone to walk away unhappy
Thank you Heather, I will do that - though if you make it all the through
my last email, you'll see that I say it's not that big a deal for me. It's
the annoyance of buying and seeing it disappear, not a few dollars here or
there, that matters.
>Dreamcard is good news for the community as a whole, we're very excited
>about the possibilities it opens up.
I'm not sure I understand properly just exactly what the Player does allow.
The Player in the 2.5B1 distribution only allows me to connect to Rev
on-line; does that mean I can't send a stack directly to a Player-owner and
have them use it ? Can they only get it via Rev online ?
I'd like to see an expanded description of what the player will be or will
[ I'd like to get excited about it, I'd like to see opportunities open up -
but without a better idea of what the "Player experience" will be for the
folks I write software for, I can't do that yet ]
> > (And I won't even mention the fact that I bought it in the UK, at 40% more
> > than the USD prices we generally talk about).
>I don't really want to get a price discussion going here, but I think a
>footnote wouldn't go amiss. Unfortunately UK customers do have to pay VAT,
>government tax which we have no control over.
Indeed the tax must be paid. But you do have control over the price in each
country, and can adjust accordingly (see the long answer part of my email
that crossed in the ether, in particular the part about amortizing
development costs across all sales revenue).
>If you have a VAT registered
>business you can claim it back. As for the rest of the price comparison, if
>you look at the progression of the US/UK exchange rate over the last few
>years you'll realise it became imperative for us to set the UK price at a
>firm figure rather than continue to watch it slide into oblivion.
The US price (as converted into GBP) has been "sliding into oblivion", why
is it imperative to make the UK price behave differently ? You have needed
to adjust your business model and/or prices to account for the decreasing
income in real terms from the majority of international customers - why
penalize the relatively small number of domestic ones.
-------------- next part --------------
Outgoing mail is certified Virus Free.
Checked by AVG anti-virus system (http://www.grisoft.com).
Version: 6.0.719 / Virus Database: 475 - Release Date: 12/07/2004
More information about the use-livecode