Why are bugs from September still untouched?

[Alex Rice]

On Jan 14, 2004, at 3:25 AM, xbury.cs at clearstream.com wrote:

> I've also entered some bugs that never got saved...

X, this one sounds like a bugzilla bug, that I've complained about  
before, and I think I bugzilla'd it too :-)

In this post
<http://lists.runrev.com/pipermail/use-revolution/2003-December/ 
026820.html>
here is the problem & workaround:

1) When you open a bugzilla bug, it as marked as state UNCO
(unconfirmed)
2) If and when the bug is assigned, it will be marked as ASSI
3) At some point bugzilla was changed so that the "My Bugs" preset
query *does not include bugs that are marked UNCO*. It used to include
them, that is for sure. Now it appears that newly created bugs
disappear because they don't show up in "My Bugs".

Workaround for 3) :
Query existing bug reports with criteria: reporter = your at  
email-address
You should see all your bugs including the ones with State = UNCO

> THIS IS DEFINITELY NOT ENCOURAGING.
>
> Who do we complain to in RR?

support at runrev.com?

If you have a high-end license, you may have "support incidents" that  
you can cash in also.



Alex Rice <alex at mindlube.com> | Mindlube Software |  
<http://mindlube.com>

what a waste of thumbs that are opposable
to make machines that are disposable  -Ani DiFranco