Dreamcard Player - help

[J. Landman Gay]

On 12/14/04 3:59 PM, Frank D. Engel, Jr. wrote:

> If you need to contact Rev's support, this is not the place for it; try 
> support at runrev.com, or check out http://support.runrev.com.

Except that support now sends most everyone to this list when possible, 
as users must purchase a support incident unless it is just an 
installation/up-and-running issue. So asking here first is appropriate.

> 
> As far as why that does not work against the player unless the developer 
> is installed, that sounds a bit strange.  Are these the only differences 
> between the two machines?  Are you sure there is not some other 
> substantial difference in the configuration?  Maybe one has WinXP and 
> the other Win2K, or QuickTime is installed on one and not the other...

I'm seeing a lot of this type of complaint. As near as I can tell, the 
Player is missing some components -- some of them crucial. I just 
haven't figured out which ones yet. I need to do that.


-- 
Jacqueline Landman Gay         |     jacque at hyperactivesw.com
HyperActive Software           |     http://www.hyperactivesw.com