Billing for upgrade?
Stuart Milliken
stuart_milliken at sil.org
Tue May 21 09:23:21 EDT 2002
Dear Heather,
I'm not sure if you're the one I should be writing to about this; if not,
could you pass it on to the right person?
I bought a "professional" license for Rev 1.1 last fall at the $199 offer
price. Recently I downloaded the upgraded to 1.1.1, which I thought was a
free upgrade for licensed users. I just received my latest credit card
statement and found I've been charged a second $199. My perusal of the
license agreement doesn't make it particularly clear to me what is intended,
but my experience elsewhere is that bug-fix upgrades are typically free to
licensed users.
Could you please clarify this for me? Thank you!
And by the way, Revolution is a terrific product.
Yours,
Stuart Milliken
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