Participation in Improvement List

[David Vaughan]

On Sunday, July 7, 2002, at 02:36 , Dan Shafer wrote:

> I'm a bit of a Johnny-Come-Lately here and although I've posted my 
> share of questions in the past couple of days, my long standing as a 
> curmudgeon and a pundit prevents me from being silent when there's a 
> policy issue that doesn't seem to make sense or that I just don't get.
>
> <RANT>
>
> I understand the pricing strategy at Revolution, even though I'm not 
> altogether sure how I feel about paying $300 for a product and getting 
> NO support. it's been a long time since I saw a practice like that.
>
Dan

I understand your feeling as you put it but what is this premise that 
there is no support on the use-revolution list? In just the last seven 
days (the limit of my Deleted folder) there have been eleven specific 
technical help responses from different Runrev people to the user list, 
accessible to anyone with any version of Revolution, aside from other 
information about manuals and events. If you ask on the use-revolution 
list, or propose something, it does not go unnoticed. There is not 
"merely" a user list.
This is not intended as a flame on my part but rather, surprise. I think 
perhaps you may not yet have discovered the level of support actually 
available to everyone.

regards
David

> </RANT>
> -- Dan Shafer, Product Development Expert
> Helping you turn your best ideas into products that sell
> http://www.danshafer.com
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