Bizarre 2: On XP answer file command sometimes hangs

[Huisingh, Larry R]

I believe this is just a slight clarification but what is probably happening
as far as the Task Manager is concerned is that when you click "Switch To"
Windows is giving control to the program in question.  Normally, when a
program comes to the foreground it is responsible to refresh the screen in
the area where the previous program window was displayed.  If a program is
hung it doesn't get around to redrawing its screen area and the previous
screen is left still showing.  In other words, Task Manager is not hung but
the program you are trying to switch to is hung.

Is it possible that there is another window or dialog box that is trying to
get input so it looks like the program isn't responding?  Try Alt-Esc to see
if there are some other screens waiting for input or if there is a hidden
error message.

Larry Huisingh
 
> Date: Fri, 1 Oct 2004 10:58:58 -0700
> From: "Huisingh, Larry R" <Larry_R_Huisingh at RL.gov>
> Subject: RE: Bizarre 2: On XP answer file command sometimes hangs
> To: "'metacard at lists.runrev.com'" <metacard at lists.runrev.com>
> 
> > What happens if you turn off your anti-virus software?  
> Perhaps that 
> > name is somehow triggering something in Norton that hangs 
> your system.  
> > I have heard about performance problems of many types in many apps 
> > when the anti-virus program is active.
> >
> > Larry Huisingh
> >
> 
> No change, but thanks for the suggestion.
> 
> Some more observations. When I click the button that calls 
> "answer file", the stack window loses focus as it would if 
> the file selection window were open. Also at this point, in 
> Task Manager in the Applications tab, two instances of the 
> application are listed as running. By selecting one of these 
> (the phony one presumably) and right clicking and selecting 
> "Switch To", the Task Manager will stop responding.
> 
> 
> Dave
> 
> 
> 
>