Bye, and thanks for the fish

Heather Laine heather at livecode.com
Thu Sep 2 05:49:36 EDT 2021


I'd just like to reiterate that, please get in touch on support at livecode.com if you have questions about your license or need help or don't think you can afford the new pricing. Please also bear in mind that we are *exceptionally busy* and while I will definitely get back to everybody, as fast as I can, it may take me a bit longer than usual. Your patience is appreciated. If you have emailed support once, and not heard back yet, please don't email again... it will only slow things down further :)

Warmest Regards to all,

Heather

PS and thank you for the messages of support, those are much appreciated too.

Heather Laine
Customer Services Manager
LiveCode Ltd
www.livecode.com



> On 2 Sep 2021, at 10:33, Kevin Miller via use-livecode <use-livecode at lists.runrev.com> wrote:
> 
> What she said. Get in touch and I'm sure we can work something out.
> 
> Kind regards,
> 
> Kevin
> 
> Kevin Miller ~ kevin at livecode.com ~ http://www.livecode.com/
> LiveCode: Develop Yourself
> 
> On 02/09/2021, 04:36, "use-livecode on behalf of J. Landman Gay via use-livecode" <use-livecode-bounces at lists.runrev.com on behalf of use-livecode at lists.runrev.com> wrote:
> 
>    This situation is the kind of thing that Kevin encourages you to contact 
>    support about. He's said he doesn't want to lose anyone.
> 
>    It's true that open source has made things difficult for the company, but 
>    they also value the folks who have stood by them all this time. Please do 
>    write to Heather.
> 
>    --
>    Jacqueline Landman Gay | jacque at hyperactivesw.com
>    HyperActive Software | http://www.hyperactivesw.com
>    On September 1, 2021 7:54:16 PM Neville Smythe via use-livecode 
>    <use-livecode at lists.runrev.com> wrote:
> 
>>> On 1 Sep 2021, at 11:36 pm, use-livecode-request at lists.runrev.com wrote:
>>> 
>>> i am not sure, if everyone is aware of it, but standalones that were 
>>> created with the Starter Plan license will expire as soon as the Startert 
>>> Plan subscription expires.
>> 
>> Not even Apple is that rapacious.
>> 
>> I used to have a commercial licence back when I was selling stuff (although 
>> the economics of software never made sense). Since retiring I have been 
>> “freeloading" with the Community edition as a hobbyist, my only LC uses 
>> being for personal use, and maintaining admin and operating software I 
>> wrote for a not-for-profit sporting organisation, and occasionally 
>> contributing bug reports. I can well understand the need for LC to move to 
>> a profitable basis, and I would be happy buy a plan if it made sense for 
>> our use, but there is no way my NFP association can afford US$1000 every 
>> year - or even one year (we would use 3 platforms, and not even the Server 
>> is thrown in with the desktop platforms). And a Starter Kit that means the 
>> app would stop working when I pass on (I have been around since Hypercard 
>> day 1) is an insult. Seems to me the hobbyist use of LC has come to an end. 
>> A great pity, but I guess times move on.
>> 
>> I have greatly enjoyed being part of this (mostly) friendly and generous 
>> community for many years.
>> 
>> Neville Smythe
>> 
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> 
> 
> 
> 
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