Our survey - please don't discuss :)

Sean Cole sean at pidigital.co.uk
Fri Oct 22 07:38:59 EDT 2021


when and how?
Sean

On Fri, 22 Oct 2021 at 12:38, Sean Cole <sean at pidigital.co.uk> wrote:

> never conciously
> Sean
>
> On Fri, 22 Oct 2021 at 11:32, matthias rebbe via use-livecode <
> use-livecode at lists.runrev.com> wrote:
>
>> Every survey email has an "unsubscribe" link at the bottom of the message
>> text. If you click on that link you'll opt out from receiving surveys
>> emails from that specific account.
>> So maybe you've clicked such a link in an older survey email in the past
>>
>> Regards
>>
>> Matthias
>>
>> > Am 22.10.2021 um 12:17 schrieb Pi Digital via use-livecode <
>> use-livecode at lists.runrev.com <mailto:use-livecode at lists.runrev.com>>:
>> >
>> > Where do you opt in or out. I never consciously did so
>> >
>> > Sean Cole
>> > Pi Digital Productions Ltd
>> >
>> > eMail Ts & Cs
>> >
>> >
>> >> On 22 Oct 2021, at 09:15, Heather Laine via use-livecode <
>> use-livecode at lists.runrev.com <mailto:use-livecode at lists.runrev.com>>
>> wrote:
>> >>
>> >> Hi Sean,
>> >>
>> >> You didn't get the survey because you have opted out from receiving
>> our surveys. This is not speculation, I checked, and you are clearly marked
>> as opted out. So we can't send it to you.
>> >>
>> >> Best Regards,
>> >>
>> >> Heather
>> >>
>> >> Heather Laine
>> >> Customer Services Manager
>> >> LiveCode Ltd
>> >> www.livecode.com <http://www.livecode.com/>
>> >>
>> >>
>> >>
>> >>> On 22 Oct 2021, at 00:11, Sean Cole via use-livecode <
>> use-livecode at lists.runrev.com <mailto:use-livecode at lists.runrev.com>>
>> wrote:
>> >>>
>> >>> Hi
>> >>> I'm guessing I haven't and won't get the survey because either you
>> already
>> >>> know my gripes, or, more likely, my opinion counts for nothing here.
>> >>>
>> >>> Normally my gripes get overlooked in favour of some 1-5 user
>> 'feature' like
>> >>> FMP integration @ $400/seat. Like purchasing a 2-year licence for
>> HTML5
>> >>> with the promise that it would get fixed (following an Edinburgh
>> visit with
>> >>> Ian at LC) (which it didn't so I couldn't use because it was so
>> dysfunctional)
>> >>> then told I would have to buy the next licence on the promise that
>> the new
>> >>> one (LC10) will work this time. It literally makes me nauseous right
>> now
>> >>> just typing about it. How immensely pee'd and dump'd on I feel. You
>> guys
>> >>> put me in hospital more than once. And as 85% of my livelihood is
>> dependant
>> >>> on LC it won't be long before ridiculousness like this put me back in.
>> >>>
>> >>> Asking people to fill out a survey will only cause more of your users
>> to
>> >>> become disappointed when 'their' extremely valid top 10 bugs get lost
>> in
>> >>> the flood of other people's, probably only based on how many remember
>> the
>> >>> same matching ones. When 'theirs' don't get fixed, it will only feed
>> their
>> >>> despondency.
>> >>>
>> >>> My advice is what we all have to follow on a day to day basis - fix
>> all the
>> >>> base-level stuff like fields, buttons, graphic, groups and their
>> >>> inconsistencies. Then UX/IDE elements like the messed up script
>> editor (so
>> >>> we don't have to use 3rd part ones), dictionary (so we don't have to
>> use
>> >>> 3rd part ones!), user guide (so we don't have to use 3rd part ones!!),
>> >>> project browser (so we don't have to use 3rd part ones!!!) and
>> property
>> >>> inspector (so we don't have to use 3rd part ones!!!!). THEN, move on
>> to
>> >>> higher-level stuff in the language code and extensions.
>> >>>
>> >>> You don't need a survey to work that out. Just get on with it! You
>> want to
>> >>> know what the top bugs are - use your product for real-world stuff
>> yourself
>> >>> and try to do it without having to use workarounds!
>> >>>
>> >>>> On Thu, 21 Oct 2021 at 16:45, Klaus major-k via use-livecode <
>> >>>> use-livecode at lists.runrev.com <mailto:use-livecode at lists.runrev.com>>
>> wrote:
>> >>>>
>> >>>> Hi Heather,
>> >>>>
>> >>>>> Am 21.10.2021 um 16:36 schrieb Heather Laine via use-livecode <
>> >>>> use-livecode at lists.runrev.com <mailto:use-livecode at lists.runrev.com
>> >>:
>> >>>>>
>> >>>>> Dear list folks,
>> >>>>>
>> >>>>> We've just sent out a survey to try and determine what our top 10
>> bug
>> >>>> list should look like. We would ask you please not to discuss the
>> bugs you
>> >>>> enter in the survey on the list, the forums or in general. We want
>> your own
>> >>>> unbiased opinions based on your personal needs and experiences.
>> >>>>>
>> >>>>> Thank you very much!
>> >>>>>
>> >>>>> Warmest Regards,
>> >>>>>
>> >>>>> Heather
>> >>>>
>> >>>> I did not receive any mails yet, but maybe this will take a little
>> time.
>> >>>> Just quoted this mail in the Facebook LC forum!
>> >>>>
>> >>>>
>> >>>> Best
>> >>>>
>> >>>> Klaus
>> >>>>
>> >>>> --
>> >>>> Klaus Major
>> >>>> https://www.major-k.de <https://www.major-k.de/>
>> >>>> https://www.major-k.de/bass
>> >>>> klaus at major-k.de
>> >>>>
>> >>>>
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>> >>>>
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>> >>
>> >>
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>



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