MalwareBytes Labeled "Livecode.exe" as Ramsomware!!!

thompsonmichael at thompsonmichael at
Fri Apr 9 14:15:27 EDT 2021

Interesting pleasing encounter with MalwareBytess Support


Opened a ticket at Malwarebytes support 

>>>Michael Thompson

>>>Apr 8, 2021, 10:01 PDT 

>>>I have been using Livecode.exe and its previous iterations for well over
10 years. Suddenly the other day Malwarebytes labelled it "Ransomware"!! and
quarantined it. I wrote an exception but am concerned about why this
>>>would happen. Can you explain it to me?


One minute later!!

>>>Russ (Support) 

>>>Apr 8, 2021, 10:02 PDT 


>>>Welcome to Malwarebytes Support. My name is Russ and I'll be helping with
ticket 3428693.

>>>I understand you need help with a detection.

>>>I am transferring your case to our Malware Removal Specialists. You will
hear from them as soon as possible. I appreciate your patience.


Less than 24 hours later

>>>William Rowland (Support) 

>>>Apr 9, 2021, 7:01 PDT 

>>>Hello Michael,

>>>I would like to welcome you to Malwarebytes Customer Support,

>>>My name is William and I will be assisting you with your ticket #

>>>Very sorry to hear about the trouble you are having. Let us do the
following and see if it fixes the issue for you.

>>>I have asked the researchers to check this file and I have been told that
this block will be lifted. Please give it an hour or so for the update to go




P.S  Anyone know how I can get my email address out  the posting. I use
Outlook 365 on Windows 10?


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