URGENT: MergGoogle no longer works on iOS: CLIENTS VERY UNHAPPY

Kevin Miller kevin at livecode.com
Wed May 2 11:29:51 EDT 2018 

Hi Sean,

I¹m very sorry to hear your demo went wrong today.

If its any consolation I¹ve been there and probably most of us have been
in that situation at some point in our careers. Even Steve Jobs had the
occasional demo that didn¹t work out! How you recover from that situation
is probably more important than the fact that it happened. Most customers
and clients understand that tech demos are fraught with potential issues
and will accept that if you can keep a level head and talk to them. One of
the techniques I have for doing demos - in common with many in this
industry - is to practice the whole thing 3 times the day before from
beginning to end. As this change occurred 20th April that would have given
us a few hours to respond Š rather than it being ³too late² now.

Could we have done a better job here? Possibly. We have hundreds and
hundreds of components in LiveCode and we generally try to maintain
compatibility within a couple of weeks of major upgrades and changes. For
whatever reason this change wasn¹t flagged by the processes we use to stay
on top here - and as a result we can review that process going forward. At
present Monte is asleep - yes even he needs sleep sometimes - and as he
wrote this component we really need him to chime in here and take a look
at what needs to be updated.

Generally its faster post to support than this list, though we do require
a support contract in place to help you. Nonetheless given how important
this is for you we will look at this issue when Monte gets up.

Kind regards,

Kevin

Kevin Miller ~ kevin at livecode.com ~ http://www.livecode.com/
LiveCode: Develop Yourself




On 02/05/2018, 15:27, "use-livecode on behalf of Andre Garzia via
use-livecode" <use-livecode-bounces at lists.runrev.com on behalf of
use-livecode at lists.runrev.com> wrote:

>Sean,
>
>Do you have a support package? They don't monitor this list close, it
>might
>be better to call them over the phone while sending a direct email to
>Heather. At least this is somewhat fixable on their side. I remember when
>I
>lost a ton of money when Apple decided that only Obj-C/Cocoa apps would be
>allowed on the store at the same time I was supposed to deliver a project.
>
>This kind of setback happens to everyone in the long run when we're using
>APIs outside our control. My advise would be to ping RunRev directly while
>calling the client, explaining that google deprecated a technology used in
>the project and thus it requires an extension.
>
>On Wed, May 2, 2018 at 11:08 AM, Sean Cole (Pi) via use-livecode <
>use-livecode at lists.runrev.com> wrote:
>
>> It's all too late now. I'm walking with egg on my face. No response
>>from LC
>> still. despite being marked as urgent. To use the browser widget I would
>> have had to write the whole wrapper from scratch rather than use merg
>> dependance. If it had been written properly in the first place it would
>>not
>> have been an issue. Had it had a warning on it (and not suppressed) I
>>would
>> have been aware. Now my life is over. Worst Day Ever! Miserable. Rained
>>on
>> and soaked through. Insurance doesn't cover for events like this and not
>> one person at LC or on here will be able to help me out of this hole. I
>> guess this is goodbye.
>>
>> Sean Cole
>> *Pi Digital Productions Ltd*
>> www.pidigital.co.uk
>> +44(1634)402193
>> +44(7702)116447
>> 'Don't try to think outside the box. Just remember the truth: There is
>>no
>> box!'
>> 'For then you realise it is not the box you are trying to look outside
>>of,
>> but it is yourself!'
>>
>> eMail Ts & Cs <http://pidigital.co.uk/emailTCs.rtf>   Pi Digital
>> Productions Ltd is a UK registered limited company, no. 5255609
>>
>> On 2 May 2018 at 15:00, Mike Kerner via use-livecode <
>> use-livecode at lists.runrev.com> wrote:
>>
>> > I wonder if using the browser widget would be a temporary workaround
>>so
>> > that you get the flow the way google is asking for it.
>> >
>> > On Wed, May 2, 2018 at 9:38 AM Sean Cole (Pi) via use-livecode <
>> > use-livecode at lists.runrev.com> wrote:
>> >
>> > > If he had then it would also be in 8.1.10 or 8.2 (but it is not).
>>v9 is
>> > > basically still a beta (a GM beta!) as is incredibly buggy and
>> virtually
>> > > unusable for client projects. I wouldn't dare touch it yet till it
>>is
>> > > actually fully operational.
>> > >
>> > > Sean Cole
>> > > *Pi Digital Productions Ltd*
>> > > www.pidigital.co.uk
>> > > +44(1634)402193
>> > > +44(7702)116447
>> > > 'Don't try to think outside the box. Just remember the truth: There
>>is
>> no
>> > > box!'
>> > > 'For then you realise it is not the box you are trying to look
>>outside
>> > of,
>> > > but it is yourself!'
>> > >
>> > > eMail Ts & Cs <http://pidigital.co.uk/emailTCs.rtf>   Pi Digital
>> > > Productions Ltd is a UK registered limited company, no. 5255609
>> > >
>> > > On 2 May 2018 at 14:28, Lagi Pittas via use-livecode <
>> > > use-livecode at lists.runrev.com> wrote:
>> > >
>> > > > Hi Sean,
>> > > >
>> > > > I feel your pain really!
>> > > >
>> > > > Just a question wouldn't the Oauth2 that is built in to LC9 work -
>> > maybe
>> > > > that's the reason it wasn't updated but i'm sure Monty wouldn't be
>> > > > dismissive - he was once at the coal face (no pun intended).
>> > > >
>> > > >
>> > > > Regards Lagi
>> > > >
>> > > > On 2 May 2018 at 14:00, Pi Digital via use-livecode <
>> > > > use-livecode at lists.runrev.com> wrote:
>> > > >
>> > > > > They would not be able to sort it in the next 1hr by which time
>>our
>> > > slot
>> > > > > is over. They¹ve had two years to sort this. Fortunately, in
>>London
>> > > there
>> > > > > are plenty of trains and cars to run in front of as I can¹t face
>> > > another
>> > > > > day of this. I¹ve lost a huge client, a tonne of work and any
>> chance
>> > of
>> > > > > being paid. And LC won¹t care a jot! Last time I had something
>> > similar
>> > > I
>> > > > > was told I¹d have to pay their extortionate support fee (for
>>their
>> > > > bug!!).
>> > > > > So screw it and screw everyone. There¹s no way of pulling this
>> back.
>> > > > >
>> > > > > Sean Cole
>> > > > > Pi Digital
>> > > > >
>> > > > > > On 2 May 2018, at 13:52, Mike Kerner via use-livecode <
>> > > > > use-livecode at lists.runrev.com> wrote:
>> > > > > >
>> > > > > > Perhaps rather than you and I chasing each other on multiple
>> lists
>> > we
>> > > > > could
>> > > > > > keep the conversation to one list.  Have you tried contacting
>>LC?
>> > > I'm
>> > > > > > pretty sure when Monte was writing mergGoogle for me, he was
>>up a
>> > few
>> > > > > > nights.
>> > > > > >
>> > > > > > On Wed, May 2, 2018 at 8:49 AM Pi Digital via use-livecode <
>> > > > > > use-livecode at lists.runrev.com> wrote:
>> > > > > >
>> > > > > >> It works fine on OSX but not on ios. Google have been
>> documenting,
>> > > > > >> apparently, for the last two years that they would be
>>dropping
>> > > support
>> > > > > from
>> > > > > >> using non-browser oAuth on iOS and Android devices. 1st May
>>2018
>> > was
>> > > > > >> apparently their cut off day. We now get this on iPads:
>> > > > > >>
>> > > > > >> https://www.dropbox.com/s/dpx8jv56crgzj91/IMG_6446.JPG?dl=0
>> > > > > >>
>> > > > > >> Sucks to be me. The tv game show pilot took months to set up
>>and
>> > > cost
>> > > > me
>> > > > > >> personally £1000¹s and it has all fallen to pieces around me.
>> I¹ve
>> > > got
>> > > > > very
>> > > > > >> angry people staring at me. I certainly have no money left to
>> get
>> > LC
>> > > > > >> support and Monte, the only one who could do anything about
>>it,
>> > will
>> > > > be
>> > > > > in
>> > > > > >> bed by now. I am so totally screwed because I put my trust in
>> LC.
>> > > And
>> > > > > not
>> > > > > >> for the first time!
>> > > > > >>
>> > > > > >> Sean Cole
>> > > > > >> Pi Digital
>> > > > > >>
>> > > > > >>> On 2 May 2018, at 13:43, Mike Kerner via use-livecode <
>> > > > > >> use-livecode at lists.runrev.com> wrote:
>> > > > > >>>
>> > > > > >>> See the thread on the other list.  It appears to be working
>>for
>> > me
>> > > > just
>> > > > > >>> fine.
>> > > > > >>>
>> > > > > >>> On Wed, May 2, 2018 at 6:56 AM Sean Cole (Pi) via
>>use-livecode
>> <
>> > > > > >>> use-livecode at lists.runrev.com> wrote:
>> > > > > >>>
>> > > > > >>>> Hi
>> > > > > >>>>
>> > > > > >>>> Apparently, google stopped using their old method of oAuth
>>and
>> > > > started
>> > > > > >>>> deprecation from 1March 2017. As of Apr 20 2018 it no
>>longer
>> > > works.
>> > > > My
>> > > > > >>>> clients rely on this feature and are shooting a pilot today
>> (as
>> > in
>> > > > > >> NOW!).
>> > > > > >>>> And the features built in no longer work as google docs no
>> > longer
>> > > > > works.
>> > > > > >>>> Months in the making and preparation, and Google choose
>>today
>> of
>> > > all
>> > > > > >> days
>> > > > > >>>> to disallow it's use. FAB!!!
>> > > > > >>>>
>> > > > > >>>>
>> > > > > >>>> Why oh why oh why was this not addressed in the months
>>leading
>> > up
>> > > to
>> > > > > >> this??
>> > > > > >>>> I am screwed and will not get paid now! I am sick and
>>tired of
>> > how
>> > > > > >> behind
>> > > > > >>>> Livecode gets. Off to find a cliff to jump from as this
>> > obviously
>> > > > wont
>> > > > > >> get
>> > > > > >>>> fixed in time and I wont have any money to pay my bills as
>>all
>> > of
>> > > it
>> > > > > >> went
>> > > > > >>>> it to putting this together! I'm as good as homeless.
>>THANKS A
>> > > > > MILLION!!
>> > > > > >>>>
>> > > > > >>>>
>> > > > > >>>> Sean Cole
>> > > > > >>>> *Pi Digital Productions Ltd*
>> > > > > >>>> www.pidigital.co.uk
>> > > > > >>>>
>> > > > > >>>>
>> > > > > >>>> eMail Ts & Cs <http://pidigital.co.uk/emailTCs.rtf>   Pi
>> > Digital
>> > > > > >>>> Productions Ltd is a UK registered limited company, no.
>> 5255609
>> > > > > >>>> _______________________________________________
>> > > > > >>>> use-livecode mailing list
>> > > > > >>>> use-livecode at lists.runrev.com
>> > > > > >>>> Please visit this url to subscribe, unsubscribe and manage
>> your
>> > > > > >>>> subscription preferences:
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>> > > > > >>>>
>> > > > > >>>
>> > > > > >>>
>> > > > > >>> --
>> > > > > >>> On the first day, God created the heavens and the Earth
>> > > > > >>> On the second day, God created the oceans.
>> > > > > >>> On the third day, God put the animals on hold for a few
>>hours,
>> > > > > >>>  and did a little diving.
>> > > > > >>> And God said, "This is good."
>> > > > > >>> _______________________________________________
>> > > > > >>> use-livecode mailing list
>> > > > > >>> use-livecode at lists.runrev.com
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>> > > > > >> _______________________________________________
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>> > > > > >
>> > > > > >
>> > > > > >
>> > > > > > --
>> > > > > > On the first day, God created the heavens and the Earth
>> > > > > > On the second day, God created the oceans.
>> > > > > > On the third day, God put the animals on hold for a few hours,
>> > > > > >   and did a little diving.
>> > > > > > And God said, "This is good."
>> > > > > > _______________________________________________
>> > > > > > use-livecode mailing list
>> > > > > > use-livecode at lists.runrev.com
>> > > > > > Please visit this url to subscribe, unsubscribe and manage
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>> > > Please visit this url to subscribe, unsubscribe and manage your
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>> >
>> >
>> > --
>> > On the first day, God created the heavens and the Earth
>> > On the second day, God created the oceans.
>> > On the third day, God put the animals on hold for a few hours,
>> >    and did a little diving.
>> > And God said, "This is good."
>> > _______________________________________________
>> > use-livecode mailing list
>> > use-livecode at lists.runrev.com
>> > Please visit this url to subscribe, unsubscribe and manage your
>> > subscription preferences:
>> > http://lists.runrev.com/mailman/listinfo/use-livecode
>> >
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>
>
>
>-- 
>http://www.andregarzia.com -- All We Do Is Code.
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