WS.Reputation.1 False Positive?

[Graham Samuel]

I’ve prepared and code-signed a Windows installer for my LiveCode app. When I download it via Google Chrome, the browser tries to discard it, then Norton tries to delete it. When I get over these humps (let’s hope other folks downloading will be prepared to do this!), Norton reports that the installer contains an “Insight Network Threat” named "WS.Reputation.1”. The installer has been thoroughly virus checked etc, so this must be wrong. However it looks like you can’t change Norton’s mind without making a submission about a false positive (I’ve done that) and then wait for some users to endorse it. If it’s that hard to install, then nobody will be downloading it…

So it looks like I can’t get round this - has anyone any suggestions?

I should say that after getting past all that, Windows 7 agrees that the installer does come from a verified publisher, so at least the code signing worked.

This whole process of publishing has surprised me by being such a pain. And I haven’t started on the Mac version yet.

TIA for any reassurance.

Graham