TSNet error (18)

[J. Landman Gay]

A user is getting TSNet error 18 (transfer closed prematurely) when 
downloading a stack from a server on AWS. The same stack is working fine 
for virtually everyone else, so it's something on her end. We'd like to 
point her in the right direction, does anyone know why this might happen 
to a single user out of many, many others?

She's running Windows 10 if that matters. Something must be cutting off 
the transmission, there's 556 bytes remaining to download when it stops.

-- 
Jacqueline Landman Gay         |     jacque at hyperactivesw.com
HyperActive Software           |     http://www.hyperactivesw.com