Could not create movie reference

Paul Dupuis paul at researchware.com
Fri Oct 7 11:30:37 EDT 2016


I've seen this error due to non-ASCII characters in the file path or name

The pre-LC7 Answer file/Ask file commands can not handle non-ASCII
characters the OS can support in filenames or paths.

There may be other reasons - very large media files for example.


On 10/7/2016 11:10 AM, Tiemo Hollmann TB wrote:
> Hello,
>
>  
>
> I have a user on OS X 10.11.5, where my LC 6 program can't play anymore any
> video.
>
> The program was installed on the same machine with the same user and run
> fine for a while and from now to then, when launching a video my program
> throws the error "Could not create movie reference"
>
> Since it is a program which runs at a lot of other users since years without
> any problem, I don't want to search for the problem in my code. It must
> happened something very strange on that particular machine. The user swears,
> that he has nothing changed on that machine from the one day to the other.
>
>  
>
> My question is, has anybody ever come over this message on a Mac, which was
> not related to a coding issue? Could it be a corruption of Quicktime? On a
> Mac?
>
>  
>
> Thanks for any ideas, what I could check with the customer
>
>  
>
> Tiemo
>
>  
>
>  
>
>  
>
>  
>
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