[On-Rev] TIO: again all index files were overwritten

Matthias Rebbe | M-R-D matthias_livecode_150811 at m-r-d.de
Mon Jan 18 15:16:05 EST 2016


Kevin,

the index files have a changed date 17.01.2016 7:00 GMT+1. That was yesterday.
When were the things restored? I informed support today morning by emergency request at 08:15 GMT+1.
Did not hear back from support. So i phoned Heather at 10:00GMT+1.
But nothing changed. Until now i did NOT get an answer to my emergency request. 11 hours later ! ! !
And my data is still broken. Btw. that´s the 2nd time that i have to restore it on my own. The last time i had also to restore the data on my own. because there was a problem with your backup.

And why is no one able to inform customers about this incident, so the customers can check if their data is broken or not?

Matthias




> Am 18.01.2016 um 21:00 schrieb Kevin Miller <kevin at livecode.com>:
> 
> Yes, the attacker returned again and used a different vector to achieve
> the very same task. We responded within minutes and were able to stop the
> attack fairly rapidly. Mostly things have been restored, if you¹re not
> back to normal let us know through the usual channels.
> 
> Kind regards,
> 
> Kevin
> 
> Kevin Miller ~ kevin at livecode.com ~ http://www.livecode.com/
> LiveCode: Everyone can create apps
> 
> 
> 
> 
> On 18/01/2016 18:51, "use-livecode on behalf of Jim Lambert"
> <use-livecode-bounces at lists.runrev.com on behalf of jiml at netrin.com> wrote:
> 
>> Matthias,
>> 
>> It is not just your account. I can confirm that the TIO index files have
>> been overwritten on my account too.
>> 
>> Jim Lambert
>> 
>> 
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