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[Monte Goulding]

> On 9 Apr 2016, at 7:23 AM, Roger Eller <roger.e.eller at sealedair.com> wrote:
> 
> As a frustrated customer that is seeking help from "the smart ones" like
> yourself, it could have been worded in a less condescending way.  Perhaps
> "I understand your frustration, but maybe this will help."  I know I
> wouldn't have jumped into the fire if you came across a little nicer to
> folks.

OK Roger, thanks for the constructive criticism.

I guess I should be more aware that folks will have different expectations of me moving forward and learn to keep quiet unless I have time to fully consider the how the wording of my posts might be misinterpreted. Stuff like todays checking my emails pre-caffeine on a Saturday morning and responding quickly because I know Todd would be under significant time pressure should be ruled out entirely I guess... As I said I have been on this list for a very long time and consider many of the good people here friends even though I’ve only met a few due to the tyranny of distance so it will be a bit of a change for me so please keep letting me know when I’m not meeting your expectations. It certainly gives me more appreciation of why for so long there wasn’t any input from the team here.

Cheers

Monte