[OT] False timeout error after URL retrieval

[Trevor DeVore]

Jacque,

It sounds to me that the server is sending back an incorrect content length
header for the data that is being sent to LiveCode. LiveCode maybe waiting
for more data that is never going to arrive. Try comparing the actual
length of the data to the content length value in the header and see if
they match.

-- 
Trevor DeVore

On Tuesday, May 5, 2015, J. Landman Gay <jacque at hyperactivesw.com> wrote:

> I am using "get url" to retrieve data from an AWS server. The server
> scripts are in Ruby on Rails and they return the correct data. This has
> been working fine for over a year until last week when the IT person
> upgraded Ruby to the latest version. Suddenly we're getting timeout errors
> all over the place and the app has become unusable.
>
> Debugging shows that the data is returned correctly but LC continues to
> wait until the timeout period expires, and then reports a timeout error. It
> is acting like it doesn't know the transmission has completed, or there is
> no EOF marker (or whatever is used to designate the end of the data
> transfer.) The data is gzip formatted, normally sent as a stream, but we
> also tried saving it as a file and then sending the file without success.
>
> The Ruby person has been troubleshooting for a week and can't find what's
> wrong. Reverting to an older version of Ruby fixes it, but we don't know
> why, and for various other reasons we definitely need to update to the new
> version.
>
> I said I'd ask here in case someone familiar with Ruby and Passenger has a
> clue why this should suddenly be happening. The client is a little anxious
> at this point.
>
> --
> Jacqueline Landman Gay         |     jacque at hyperactivesw.com
> HyperActive Software           |     http://www.hyperactivesw.com
>
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