Revmail problems on Windows 8

Skip Kimpel skiplondon at gmail.com
Sun Jun 21 09:59:11 EDT 2015


David,

A lot has to do with what email client is installed on that machine and if it is open and running.  For consistent results, I usually call a VB script to create the email and then send it to the users Outlook client.  I didn't write it but I would be more than happy to share it if you are interested.

SKIP



> On Jun 21, 2015, at 9:25 AM, David V Glasgow <dvglasgow at gmail.com> wrote:
> 
> Hello Folks,
> 
> I am just doing the final tweaks on an app designed for an NHS Trust to support clinical decision making .  It is exclusively a Win environment.  So far, apart from the usual font faff, the deployment platform hasn’t given me any real headaches.  However, a week before roll out I have learned that a button designed as a last resort call for help doesn’t work.  I had carefully tested all the complex stuff, but hadn’t bothered with this because it was a single line of script:
> 
> revMail “Cluster.Buster@*************.nhs.uk",,"Cluster Buster - help I'm stuck"
> 
> It works fine in the dev environment, and on Mac standalones.  On Windows 8 it does nothing.
> 
> Just in case it was an inclusions thing, I switched to automatic inclusions, but this made no difference.  
> 
> Is there any possibility it is a security setting on the network?  I can talk to the NHS Trust IT folks next week, but I am a bear of little brain when it comes to Win networks, and I could do with a few sensible pointers if this is a possibility.
> 
> I noticed that just about 2 years ago Mark Stuart reported that Revmail didn’t then work on Windows 8.  That couldn’t still be an issue, could it?  
> 
> Finally, are there any pointers to a simple alternative approach to Revmail?  (bearing in mind I have no control and very little access to any aspects of the platform or network)
> 
> Cheers,
> 
> David Glasgow
> 
> 
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