On-Rev Support not responding ?

Kevin Miller kevin at livecode.com
Thu Dec 3 12:10:04 EST 2015


I¹m not aware of any particular delays in processing on-rev support at the
moment. I¹ll investigate this question for you.

Kind regards,

Kevin

Kevin Miller ~ kevin at livecode.com ~ http://www.livecode.com/
LiveCode: Everyone can create apps




On 03/12/2015 17:03, "use-livecode on behalf of Matthias Rebbe | M-R-D"
<use-livecode-bounces at lists.runrev.com on behalf of
matthias_livecode_150811 at m-r-d.de> wrote:

>I received answers that way in the past.
>
>But in recent months, this does not seem to work very satisfactorily.
>I am pretty sure it´s not David´s fault. The problem seems to be that
>David is actually the only one who is fixing the bigger on-rev problems.
>I mean that kind of problems Heather cannot solve.
>
>It´s  a lack of manpower at the moment.
>
>I really hope that Livecode Ltd. will change this asap.
>
>Matthias
>
>
>
>> Am 03.12.2015 um 15:33 schrieb jbv at souslelogo.com:
>> 
>> Hi list
>> I sent a support request to on-rev by email to 	support at on-rev.com,
>> on nov. 24th, then got the automatic response, but nothing after that...
>> When I send urgent requests (using the online form at on-rev.com)
>> I always get an answer, but when the request isn't urgent it seems
>> logical to send normal messages...
>> Did anyone ever get an answer that way ?
>> 
>> Thanks
>> jbv
>> 
>> 
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