Error Messages Are Evil
dsc at swcp.com
Sun May 11 18:44:47 EDT 2014
Often I design communications without error responses to commands. Instead there is state information while the underlying system is working doggedly to make what you wanted work.
On May 11, 2014, at 12:48 PM, Alejandro Tejada <capellan2000 at gmail.com> wrote:
> Recent article published by Don Norman.
> "Error messages punish people for not behaving like machines.
> It is time we let people behave like people. When a problem
> arises, we should call it machine error, not human error:
> the machine was designed wrong, demanding that we conform
> to its peculiar requirements. It is time to design and build
> machines that conform to our requirements.
> Stop confronting us: Collaborate with us."
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