Wondering about the bug reports in Standalone

J. Landman Gay jacque at hyperactivesw.com
Tue Dec 23 23:06:55 EST 2014


On 12/23/2014 3:59 PM, William Prothero wrote:
> Folks: I’m just now beta testing my application and love the bug
> report system that the Standalone Maker automatically includes. I’m
> wondering what the restrictions are in this. Does it require the
> local user to have email set up? This app will be used in a lab
> setting by a variety of students, so email may not be available. I
> can set up an independent email bug reporting system, but for now,
> I’d like to use the built-in one.
>
> So, I’m wondering what local resources must be available for this to
> work.

I use this in almost every app I build, it's handy and it works well. I 
usually choose the email option but if your users won't have that then 
the only other choice is to save the report to a file on disk. If it's a 
public/lab computer then it might be tricky for them to move that file 
off the computer and onto a device they can work with so they can send 
it to you.

The email option works by filling out the body of the email with the 
error report, and addressing the email to the address you've entered in 
standalone settings. The user only has to click the Send button. If you 
choose that option, and the computer is set up with an email account, it 
doesn't matter too much that the "from" address won't be the student. It 
will just get sent anyway. But if the computer isn't set up for email 
then it won't work.

If you can't use email or files, I think your only option is to build 
your own system.

-- 
Jacqueline Landman Gay         |     jacque at hyperactivesw.com
HyperActive Software           |     http://www.hyperactivesw.com





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