LC Server Unable To Retrieve File From DropBox?

J. Landman Gay jacque at hyperactivesw.com
Thu Dec 18 20:34:46 EST 2014


Yay, progress. Sounds like a note to Dreamhost would fix it, they should be able to set it up for you. I'm pretty sure it's a server server thing. 

On December 18, 2014 5:49:20 PM CST, Scott Rossi <scott at tactilemedia.com> wrote:
>Thanks for this suggestion, which I should have tried. There is indeed
>an error that occurs immediately after getting the file:
>error Protocol https not supported or disabled in libcurl
>
>I assume the libcurl library is a hosting thing, and not an LC server
>thing.  I did a little reading and from what I can tell libcurl is
>capable of supporting HTTPS, so now I’m trying to figure out if I need
>to somehow enable this on my (shared) DreamHost server?
>
>Regards,
>
>Scott Rossi 
>Creative Director 
>Tactile Media, UX/UI Design 
>
>On Dec 18, 2014, at 3:07 PM, J. Landman Gay <jacque at hyperactivesw.com>
>wrote:
>
>> Have you tried checking "the result" all over the place? There should
>be some info in there. Use a "put" statement to output the result into
>the browser window:
>> 
>>   if the result is not empty then put the result
>> 
>> Also somewhere early in the sequence, set the script to report any
>other errors. You can do that with:
>> 
>>  set the errorMode to "inline"
>> 
>> Then if there are actual errors happening, they'll show up in the
>browser too.
>> 
>> If you aren't using a browser to trigger the server script, the
>output will show up wherever you're calling the script from, like the
>message box or whatever.
>> 
>> 
>> On 12/18/2014, 12:24 PM, Scott Rossi wrote:
>>> Thanks Jacque.
>>> 
>>> The frustrating thing is this all of this used to work without any
>issue.  I don’t know if the problem is because of something DropBox
>changed, a server update by my web host (DreamHost), or my update to
>the 64 bit version of LC server.
>>> 
>>> Simon Smith says he can access the test file from his pre 6.7
>version of LC server, so the problem would seem to be my host or LC
>6.7.  Even then, accessing the file works fine on the 6.7 desktop, so
>I’m at a loss.
>>> 
>>> Regards,
>>> 
>>> Scott Rossi
>>> Creative Director
>>> Tactile Media, UX/UI Design
>>> 
>>> On Dec 18, 2014, at 10:05 AM, J. Landman Gay
><jacque at hyperactivesw.com> wrote:
>>> 
>>>> On 12/17/2014, 2:14 PM, Scott Rossi wrote:
>>>>> Hi List:
>>>>> 
>>>>> I¹m wondering if anyone has been using LC Server to serve files
>from
>>>>> DropBox.  Since updating LC Server to 6.7 on my host (DreamHost),
>it now
>>>>> seems to be unable to retrieve files from DropBox.
>>>>> 
>>>>> With the following script:
>>>>> 
>>>>> put url "https://dl.dropbox.com/s/6fpl18ihvt7ffbl/test-image.zip"
>into
>>>>> theFile	
>>>>> 	put the length of theFile
>>>>> 
>>>>> 
>>>>> On a desktop system, this works as expected in the message box.
>>>>> 
>>>>> On LC Server I get a value of 0.
>>>> 
>>>> I'm not sure if this is related or not, but I had a similar issue
>with AirLaunch when Dropbox eliminated their old-style default Public
>folder. AirLaunch could no longer retrieve files using the new method
>where you can share a link from anywhere in DB. But it could still do
>it if the file was in my grandfathered Public folder.
>>>> 
>>>> DB allows you to create an old-style Public folder if you don't
>already have one but they hide the information pretty well on their
>site. If you think this may be related to your problem and you don't
>yet have a Public folder, I can try to find the link for you. Once my
>customers created a Public folder and put the files in there, AirLaunch
>started working again.
>>>> 
>>>> --
>>>> Jacqueline Landman Gay         |     jacque at hyperactivesw.com
>>>> HyperActive Software           |     http://www.hyperactivesw.com
>>>> 
>>>> 
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>>> 
>>> 
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>> 
>> 
>> -- 
>> Jacqueline Landman Gay         |     jacque at hyperactivesw.com
>> HyperActive Software           |     http://www.hyperactivesw.com
>> 
>> 
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-- 
Jacqueline Landman Gay         |     jacque at hyperactivesw.com
HyperActive Software           |     http://www.hyperactivesw.com




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