Odin MySQL server and email server problems
Matthias Rebbe
matthias_livecode_150811 at m-r-d.de
Sat Oct 13 20:59:47 EDT 2012
Hi Ian,
i hope your support request was answered already.
If not, did you use the e-mail you used for the purchase and did you use the word URGENT in the subject.
I sent such an urgent email some time ago and wondered why i did not get a fast response like i did for previous support requests in the past.
Heather told me, that i did not use my email address which i used when purchasing the on-rev package. Emergency emails are bound to that e-mail address and are only detected when using
this email address which was used for purchase of that package.
Regards,
Matthias
--
Matthias Rebbe
matthias (at) rebbe.tk
Tel +49.5741.310000
Tel +49.160.5504462
--
"Life is too short for boring code"
Am 14.10.2012 um 02:58 schrieb Matthias Rebbe <matthias at rebbe.tk>:
> Hi Ian,
>
> i hope your support request was answered already.
> If not, did you use the e-mail you used for the purchase and did you use the word URGENT in the subject.
> I sent such an urgent email some time ago and wondered why i did not get a fast response like i did for previous support requests in the past.
>
> Heather told me, that i did not use my email address which i used when purchasing the on-rev package. Emergency emails are bound to that e-mail address and are only detected when using
> this email address which was used for purchase of that package.
>
> Regards,
>
> Matthias
>
>
> --
> Matthias Rebbe
> matthias (at) rebbe.tk
> Tel +49.5741.310000
> Tel +49.160.5504462
> --
>
>
>
>
>
>
>
>
>
>
> Am 13.10.2012 um 23:48 schrieb Ian Wood <revlist at azurevision.co.uk>:
>
>> I know the list isn't the place for On-Rev support problems but there's been no response via the emergency support form after more than two hours...
>>
>> Is anyone else on Odin having MySQL problems? cPanel is claiming that the MySQL server is offline and all my Drupal sites are non-responsive with 'Unable to connect to database server', while my On-Rev hosted email accounts haven't accepted any incoming messages for several hours.
>>
>> Is it just me? :-(
>>
>> Ian
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