Outlet for Mac Apps

[Paul Hibbert]

My Apple ID (email) hasn't changed, just my address and associated credit card details, so unfortunately I can't revert to the previous (UK) account. I updated my details as I did with everything else, obviously the credit card was a major factor to be able to make any future purchases, this had to be correct, so I had little choice.

I'm fortunate that I didn't make any expensive purchases and the main software purchased that I do rely on has been updated through contact with the original developers, including one famous app written in LiveCode. I've lost out on a few cheap apps, but I'm not too worried about them.

Thanks for making the suggestion though, I do appreciate it.

Paul 


On 2012-05-29, at 10:25 PM, -=>JB<=- wrote:

> I was able to use my current versions too. Sorry to hear about
> the problems and I have no answer.  Are you able to access
> them from your old account in any way or is that closed and
> you have no access.  Were you required to transfer your MAS
> account when you moved to Canada?
> 
> -=>JB<=-
> 
> 
> On May 29, 2012, at 10:05 PM, Paul Hibbert wrote:
> 
>> On 2012-05-29, at 9:48 PM, -=>JB<=- wrote:
>> 
>>> I learned to correct the problem so you
>>> can download updates for software bought with your old
>>> id is to delete the program from your disk.  Then start up
>>> MacApp and you will be able to install the software you
>>> have purchased on the old id without any fees.
>> 
>> This solution was suggested to me elsewhere, but sadly it had no effect on my account. I can only assume it is because Apple transferred my details from the UK App Store to the Canadian App Store. When I launch the App Store it shows absolutely nothing in my purchase history. If I go to the page for the deleted software, it doesn't show the 'Install' button, just a 'Price' button or in some cases an 'Installed' button, so no way to re-install.
>> 
>> I sent several emails to the App Store support staff and in the end they were very sympathetic, but could only point me to the iTunes Terms and Conditions. I get the impression it was just legal issue that they weren't able/prepared to do anything about. I can still use the current versions of any software installed, but I just can't re-install/update any of it.
>> 
>> Paul
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