Outlet for Mac Apps

[-=>JB<=-]

I was able to use my current versions too. Sorry to hear about
the problems and I have no answer.  Are you able to access
them from your old account in any way or is that closed and
you have no access.  Were you required to transfer your MAS
account when you moved to Canada?

-=>JB<=-


On May 29, 2012, at 10:05 PM, Paul Hibbert wrote:

> On 2012-05-29, at 9:48 PM, -=>JB<=- wrote:
> 
>> I learned to correct the problem so you
>> can download updates for software bought with your old
>> id is to delete the program from your disk.  Then start up
>> MacApp and you will be able to install the software you
>> have purchased on the old id without any fees.
> 
> This solution was suggested to me elsewhere, but sadly it had no effect on my account. I can only assume it is because Apple transferred my details from the UK App Store to the Canadian App Store. When I launch the App Store it shows absolutely nothing in my purchase history. If I go to the page for the deleted software, it doesn't show the 'Install' button, just a 'Price' button or in some cases an 'Installed' button, so no way to re-install.
> 
> I sent several emails to the App Store support staff and in the end they were very sympathetic, but could only point me to the iTunes Terms and Conditions. I get the impression it was just legal issue that they weren't able/prepared to do anything about. I can still use the current versions of any software installed, but I just can't re-install/update any of it.
> 
> Paul
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