Rev Customer Databased Hacked?

Gregory Lypny gregory.lypny at videotron.ca
Mon Jul 11 09:34:26 EDT 2011


Hello everyone,

Have any of you received this message from Heather?  Implications?

Gregory


> Dear Gregory Lypny,
> 
> I need to inform you that over the weekend we experienced an attack on our customer database. Although we caught this very quickly I regret that some information may have been compromised. A small number of accounts were affected, unfortunately yours was one of them.
> 
> The information concerned includes your name, email address, on-rev username and the server you are hosted on. It does not include your password, or any postal address or billing information. This information alone does not represent a security risk. However, if you have any concerns at all that your password for your on-rev account is not secure, you should change it immediately. cPanel offers a secure password generator that includes numbers and punctuation in a random string, we strongly advise you use this service.
> 
> We deeply regret this breach of our security procedures.  We felt it important to inform you of it as quickly as possible as a precautionary measure.
> 
> We have already traced and fixed the exploit that made this possible and can assure you that the same error will not happen again in the future.
> 
> 
> Regards,
> 
> Heather Nagey
> Customer Services Manager
> http://www.runrev.com/
> LiveCode - Realize fast, compile-free coding



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