[OT] Mac App Store

[Lynn Fredricks]

> > As far as I can tell, no, they only offer tools/Web pages 
> that display 
> > statistical data of your sales.
> 
> How would it be possible for a developer to know if someone 
> who calls is actually eligible for technical support?

Most software developers I work with have this to think about, plus the
entire upgrade / upsell chain which requires that you know who your
customers are - the exact data that Apple relies on for its own business.

Best regards,

Lynn Fredricks
President
Proactive International, LLC

- Because it is about who you know.(tm)
http://www.proactive-intl.com