if message is "XYZ" then do next step (not working)?

[DunbarX at aol.com]

Please try changing the text to something that is simpler, like "test". If 
this single word works, then retype the phrase you really want, and paste it 
(do not retype it) everywhere you use it.

Sometimes invisible characters make their way into the works, Sometimes 
there is no apparent reason, and simply reentering the text makes the problem 
go away.

Creaig Newman