Sorta OT: Buying runrev?

[Mark Swindell]

The banks are soooo messed up when it comes to protecting themselves against credit card fraud.  I spent the summer in Europe and even though I called and told Citi specific dates of where I would be and inclusive dates of when I would be there, on multiple occasions my card was rejected to my great frustration.  Another call, another inconvenience, another bad excuse and passing of the buck. 

Sort of defeats the purpose of a card, I would say.  It was all a bunch of babbledegook... nonsense to hide the fact that they had no act together, whatsoever.  Bottom line, "This isn't really about you, customer, it's about us."  Next time I will carry my local credit union's MasterCard and if I have an issue I'll talk to Mary the Supervisor, not extension 4,562 in unknown city "D."

Mark


On Feb 11, 2010, at 2:28 PM, -= JB =- wrote:

> I had problems with the bank and it was due to a word that
> is listed with someone like Homeland Security bringing up
> a red flag.  I think the word was Revolution.
> 
> The bank said they would fix it for me so it would not red
> flag again.
> 
> -=>JB<=-
> 
> 
> On Feb 11, 2010, at 2:08 PM, Edward D Lavieri Jr wrote:
> 
>> David is right; this is not RunRev's fault and should not bring discredit upon them.
>> 
>> Each purchase I make from them requires me to call my bank to authorize the transaction. It is worth the phone call.
>> 
>> Maybe's Andre's revTalk/PayPal experiment will get implemented in the RunRev store.
>> 
>> Ed
>> 
>> 
>> On Feb 11, 2010, at 11:55 AM, David Coker wrote:
>> 
>>>> Hello,
>>>> 
>>>> I am unsure of whether or not people that work for runrev get these mailing
>>>> lists, but I am very very frustrated.
>>>> 
>>>> Yesterday I got the go ahead to get what I need for development.
>>>> The WorldPay shopping system refuses to take any of our company cards, even
>>>> after calling our cardholder and making sure everything was clear and I was
>>>> giving it the right information, etc.
>>>> 
>>>> I cannot get any responses ever back from support at runrev.com.
>>>> 
>>>> My boss is pissed, I am pissed, and he wants me to sort this out without
>>>> international calls to scottland.
>>>> 
>>>> He is starting to think runrev is sketchy because of all of this. I am very
>>>> displeased and hope that someone from the company sees this and makes an
>>>> attempt to return my correspondence.
>>>> 
>>>> agitated,
>>>> andrew kluthe
>>> 
>>> I recently went through the same thing and can assure you that the
>>> problem is *not* caused by RunRev.
>>> ...either your company bank or credit card company has a lock on
>>> international orders, which depending on their policies, can be
>>> corrected by phone or a visit to a local branch. Another good option
>>> is to use PayPal.
>>> 
>>> Best regards,
>>> David C.
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>> 
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> 
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