Snow Leopard problem on a Mac Air - SOLVED!
Bruce Pokras
infinite00 at embarqmail.com
Sat Sep 5 11:13:44 EDT 2009
Thanks very much to Sarah and Mark for their help. The user did what
he should have done after the Snow Leopard upgrade seemed to have
caused a problem with my app. He trashed the original and downloaded
a fresh copy. He now reports that Patent Grabber is working fine!
Regards,
Bruce Pokras
Blazing Dawn Software
www.blazingdawn.com
On Sep 4, 2009, at 3:57 PM, Bruce Pokras wrote:
> Hi Mark,
>
> Thanks for your suggestions. Patent Grabber was already installed
> on the user's Mac when he upgraded to Snow Leopard. So I am not
> sure that the permissions of my standalone would be a problem when
> it was working fine until my user's upgrade. Or are you suggesting
> that my user should run the command that you provided because the
> permissions of his particular copy became corrupted?
>
> I suggested to him that he download and upzip a fresh copy now that
> Snow Leopard is installed. I don't know how that could make a
> difference, but computers can do weird things sometimes!
>
> Regards,
>
> Bruce
>
> On Sep 2, 2009, at 7:53 PM, Mark Schonewille wrote:
>
>> Hi Bruce,
>>
>> Make sure that all files inside the standalone have the right
>> permissions.
>>
>> chmod -R 755 pathToStandalone
>>
>> It is also possible that the download is corrupt or that the
>> customer copied the standalone incompletely onto his hard disk.
>> You also need to make sure that the standalone is universal or for
>> Intel and not for PPC.
>>
>> --
>> Best regards,
>>
>> Mark Schonewille
>>
>> Economy-x-Talk Consulting and Software Engineering
>> http://economy-x-talk.com
>>
>> Download Snapper Screen Recorder at http://snapper.economy-x-talk.com
>>
>> On 3 sep 2009, at 01:22, Bruce Pokras wrote:
>>
>>> One user of my Patent Grabber application has reported that the
>>> app simply opens and quits now that he has upgraded to Snow
>>> Leopard. Here is his message:
>>>
>>> -----------------------
>>>
>>> Dear Sir,
>>>
>>> I upgrade from 10.5 to 10.6 then the patent grabber 5.6 version
>>> will automatic close it when I try to open the program.
>>>
>>> I have Mac Air information of my machine as the following
>>> (Traditional Chinese version)
>>>
>>>
>>> 機型名稱: MacBook Air
>>> 機型識別碼: MacBookAir2,1
>>> 處理器名稱: Intel Core 2 Duo
>>> 處理器速度: 1.86 GHz
>>> 處理器數量: 1
>>> 總核心數量: 2
>>> L2 快取記憶體: 6 MB
>>> 記憶體: 2 GB
>>> 匯流排速度: 1.07 GHz
>>> Boot ROM 版本: MBA21.0075.B03
>>> SMC 版本(系統): 1.34f8
>>>
>>> ---------------
>>>
>>> Any ideas? I had one person from the U.S. report that he had no
>>> problems with running Patent Grabber under Snow Leopard.
>>>
>>> Regards,
>>>
>>> Bruce Pokras
>>
>>
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