Snow Leopard problem on a Mac Air

Bruce Pokras infinite00 at embarqmail.com
Fri Sep 4 15:57:14 EDT 2009


Hi Mark,

Thanks for your suggestions. Patent Grabber was already installed on  
the user's Mac when he upgraded to Snow Leopard. So I am not sure  
that the permissions of my standalone would be a problem when it was  
working fine until my user's upgrade. Or are you suggesting that my  
user should run the command that you provided because the permissions  
of his particular copy became corrupted?

I suggested to him that he download and upzip a fresh copy now that  
Snow Leopard is installed. I don't know how that could make a  
difference, but computers can do weird things sometimes!

Regards,

Bruce

On Sep 2, 2009, at 7:53 PM, Mark Schonewille wrote:

> Hi Bruce,
>
> Make sure that all files inside the standalone have the right  
> permissions.
>
> chmod -R 755 pathToStandalone
>
> It is also possible that the download is corrupt or that the  
> customer copied the standalone incompletely onto his hard disk. You  
> also need to make sure that the standalone is universal or for  
> Intel and not for PPC.
>
> --
> Best regards,
>
> Mark Schonewille
>
> Economy-x-Talk Consulting and Software Engineering
> http://economy-x-talk.com
>
> Download Snapper Screen Recorder at http://snapper.economy-x-talk.com
>
> On 3 sep 2009, at 01:22, Bruce Pokras wrote:
>
>> One user of my Patent Grabber application has reported that the  
>> app simply opens and quits now that he has upgraded to Snow  
>> Leopard. Here is his message:
>>
>> -----------------------
>>
>> Dear Sir,
>>
>> I upgrade from 10.5 to 10.6 then the patent grabber 5.6 version  
>> will automatic close it when I try to open the program.
>>
>> I have Mac Air information of my machine as the following  
>> (Traditional Chinese version)
>>
>>
>> 機型名稱:	MacBook Air
>>  機型識別碼:	MacBookAir2,1
>>  處理器名稱:	Intel Core 2 Duo
>>  處理器速度:	1.86 GHz
>>  處理器數量:	1
>>  總核心數量:	2
>>  L2 快取記憶體:	6 MB
>>  記憶體:	2 GB
>>  匯流排速度:	1.07 GHz
>>  Boot ROM 版本:	MBA21.0075.B03
>>  SMC 版本(系統):	1.34f8
>>
>> ---------------
>>
>> Any ideas? I had one person from the U.S. report that he had no  
>> problems with running Patent Grabber under Snow Leopard.
>>
>> Regards,
>>
>> Bruce Pokras
>
>
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