Bizarre Quicktime bug

[Richard Miller]

I noticed that tip and tried it (i.e. about running QT in safe mode). 
Didn't help with this problem, though.

Thanks for the suggestion.
Richard



runrev260805 at m-r-d.de wrote:
> Hi,
>
> i do not know if this help, but Josh Mellicker posted something about Vista,QT and Standalones on the 29th september to this list.
>
> Look for the topic
> "possible valuable tip for improving Quicktime playback in Vista - please test if you have time"
>
> Regards,
>
> Matthias
>
> -------- Original Message --------
> Subject: Bizarre Quicktime bug (07-Okt-2009 13:05)
> From:    Richard Miller <wow at together.net>
> To:      runrev260805 at m-r-d.de
>
>   
>> I need the help of any genius around here who can help solve a bizarre bug.
>>
>> I have one customer (and only one) who is using my Rev video software on 
>> a PC and is encountering this bug. He actually has a laptop and desktop, 
>> both with Vista, and has this same problem on both.
>>
>> 1. Transfer a video from his camera to a flash drive. AVI or MOV... 
>> doesn't matter. We've tried both. These are all H.264 encoded.
>>
>> 2. Play the video file directly from his flash drive in QT. Plays fine. 
>> No problem at all.
>>
>> 3. Transfer the file to his desktop, then play it in QT. Corrupted. 
>> Parts of the video become distorted. It plays, but is obviously corrupted.
>>
>> This occurs on both of his computers. We've tried this numerous times.
>>
>> Now it gets a bit more bizarre. If we try to play one of the 
>> desktop-based video files in the Kodak playback software that came with 
>> his Kodak camera, it plays fine. The Kodak camera can transfer the video 
>> from the flash drive to his Documents folder, then play it back from 
>> there with no problem. But if the file is copied from the flash drive to 
>> the desktop by drag-and-drop, then played in QT, it is corrupted.
>>
>> I have gone in through remote access to disable just about every program 
>> I could think of (on his computer) that might be causing this problem. 
>> The problem persists.
>>
>> Any ideas?
>>
>> Thanks.
>> Richard
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