Windows TAPI or CTI integration using RunRev

mfstuart mfstuart at cox.net
Tue Jul 21 13:12:58 EDT 2009


Hi all,
Anyone done telephony integration on the Windows platform, using RunRev?
Some features it should be able to do:
1) Receive and make phone calls
2) Record the phone call and save to disk
3) API to company PBX system - probably would require server-side
application installation
4) Client API to server-side application
5) RunRev built UI
6) The RunRev application would need to integration to a CRM system, so that
the CRM system can launch the RunRev application to do all the telephony
functions.
...etc.

This may not exist in RunRev today, but I would like to know if anyone has
attempted this and, if it is feasible.

--
Regards,
Mark Stuart
-- 
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