AW: help needed: Error 10038 on socket

[Tiemo Hollmann TB]

Thank you Bernard,
I'll follow that trace.
"Fixing" the tcp/ip stacks at a customer is indeed a bit risky for me,
because I wouldn't be of much help if anything goes wrong and I would be the
bad guy, as you say. It will be the last strategy.
Thanks
Tiemo

> -----Ursprüngliche Nachricht-----
> Von: use-revolution-bounces at lists.runrev.com [mailto:use-revolution-
> bounces at lists.runrev.com] Im Auftrag von Bernard Devlin
> Gesendet: Samstag, 4. April 2009 10:41
> An: How to use Revolution
> Betreff: Re: help needed: Error 10038 on socket
> 
> Sorry, that first URL in my post should have been to the google results:
> 
> http://www.google.com/search?client=safari&rls=en&q=tcpip+%22error+10038%2
> 2&ie=UTF-8&oe=UTF-8
> 
> Bernard
> 
> On Sat, Apr 4, 2009 at 9:40 AM, Bernard Devlin <bdrunrev at gmail.com> wrote:
> > Tiemo, as this looks like a tcp/ip socket-level error I did a search
> > on google, and it seems it is fairly widespread and occurs in diverse
> > contexts (many different kinds of Windows apps).  So, it is a problem
> > at a deeper level than your app or the server.
> >
> > http://www.pscs.co.uk/helpdesk/vpop3help/vpop3/socket_error_10038.htm
> >
> > Several of the linked pages suggest that the solution is that the
> > client computers with the problem re-install tcp/ip networking:
> >
> > http://www.pscs.co.uk/helpdesk/vpop3help/vpop3/socket_error_10038.htm
> > http://forums.techguy.org/networking/752133-solved-webtime-clock-tcp-
> ip.html
> >
> > That last page contains some Windows command lines that you could
> > perhaps distribute as a fix (although obviously this is a bit risky,
> > as if things go wrong and the Windows machine gets borked, then you
> > did it!):
> >
> >>>
> > Reset TCP/IP stack to installation defaults, type: netsh int ip reset
> reset.log
> >
> > Reset WINSOCK entries to installation defaults, type: netsh winsock
> > reset catalog
> >
> > Reboot the machine.
> > <<
> >
> > Hope that helps,
> >
> > Bernard
> >
> >
> > On Fri, Apr 3, 2009 at 10:09 PM, Tiemo Hollmann TB <toolbook at kestner.de>
> wrote:
> >> Hi Devin,
> >> see my last answer to Matthias. No they can't. But I can't get a result
> >> either, thought the request runs fine, within my app on my - and lots
> of
> >> other PCs.
> >> Tiemo
> >>
> >>> -----Ursprüngliche Nachricht-----
> >>> Von: use-revolution-bounces at lists.runrev.com [mailto:use-revolution-
> >>> bounces at lists.runrev.com] Im Auftrag von Devin Asay
> >>> Gesendet: Freitag, 3. April 2009 20:25
> >>> An: How to use Revolution
> >>> Betreff: Re: help needed: Error 10038 on socket
> >>>
> >>> Tiemo,
> >>>
> >>> Can these same users get results from the php page by going to this
> >>> url into a browser?
> >>>
> >>> Devin
> >>>
> >>> On Apr 3, 2009, at 5:20 AM, Tiemo Hollmann TB wrote:
> >>>
> >>> > Hello, first of all I want to thank you all great list members who
> >>> > were so
> >>> > patient and helpful with me questions and problems. On April 1st I
> >>> > released
> >>> > my first real app with rev and without you I would have never
> >>> > managed it, no
> >>> > way! Now it is in the market and as with all new products first
> >>> > problems and
> >>> > bugs appear, though I had a 3month beta test phase of extensive
> tests.
> >>> >
> >>> >
> >>> >
> >>> > My most urgent problem is "error 10038 on socket" when trying to
> >>> > execute:
> >>> >
> >>> > put url http//user:pw at myserverandpath/foo.php into result
> >>> >
> >>> >
> >>> >
> >>> > This php wants to connect to a mysql db. On most Win and Mac
> >>> > machines my
> >>> > script runs without any problems, but now I get several customers
> >>> > with this
> >>> > error and they cant start my app (because the result of this php is
> >>> > mandatory). I tried to switch off the firewall and anti virus with
> one
> >>> > privat customer and to route around a proxy server at a school
> >>> > installation.
> >>> > But in booth cases the error remaind the same. Who refuses the
> >>> > connection to
> >>> > my php? What does this socket problem tells me? Is there anything I
> >>> > can code
> >>> > different?
> >>> >
> >>> >
> >>> >
> >>> > Has anybody an idea what is happening here and where a starting
> >>> > point could
> >>> > be for further researches?
> >>>
> >>> Devin Asay
> >>> Humanities Technology and Research Support Center
> >>> Brigham Young University
> >>>
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