help needed: Error 10038 on socket

[Bernard Devlin]

Tiemo, as this looks like a tcp/ip socket-level error I did a search
on google, and it seems it is fairly widespread and occurs in diverse
contexts (many different kinds of Windows apps).  So, it is a problem
at a deeper level than your app or the server.

http://www.pscs.co.uk/helpdesk/vpop3help/vpop3/socket_error_10038.htm

Several of the linked pages suggest that the solution is that the
client computers with the problem re-install tcp/ip networking:

http://www.pscs.co.uk/helpdesk/vpop3help/vpop3/socket_error_10038.htm
http://forums.techguy.org/networking/752133-solved-webtime-clock-tcp-ip.html

That last page contains some Windows command lines that you could
perhaps distribute as a fix (although obviously this is a bit risky,
as if things go wrong and the Windows machine gets borked, then you
did it!):

>>
Reset TCP/IP stack to installation defaults, type: netsh int ip reset reset.log

Reset WINSOCK entries to installation defaults, type: netsh winsock
reset catalog

Reboot the machine.
<<

Hope that helps,

Bernard


On Fri, Apr 3, 2009 at 10:09 PM, Tiemo Hollmann TB <toolbook at kestner.de> wrote:
> Hi Devin,
> see my last answer to Matthias. No they can't. But I can't get a result
> either, thought the request runs fine, within my app on my - and lots of
> other PCs.
> Tiemo
>
>> -----Ursprüngliche Nachricht-----
>> Von: use-revolution-bounces at lists.runrev.com [mailto:use-revolution-
>> bounces at lists.runrev.com] Im Auftrag von Devin Asay
>> Gesendet: Freitag, 3. April 2009 20:25
>> An: How to use Revolution
>> Betreff: Re: help needed: Error 10038 on socket
>>
>> Tiemo,
>>
>> Can these same users get results from the php page by going to this
>> url into a browser?
>>
>> Devin
>>
>> On Apr 3, 2009, at 5:20 AM, Tiemo Hollmann TB wrote:
>>
>> > Hello, first of all I want to thank you all great list members who
>> > were so
>> > patient and helpful with me questions and problems. On April 1st I
>> > released
>> > my first real app with rev and without you I would have never
>> > managed it, no
>> > way! Now it is in the market and as with all new products first
>> > problems and
>> > bugs appear, though I had a 3month beta test phase of extensive tests.
>> >
>> >
>> >
>> > My most urgent problem is "error 10038 on socket" when trying to
>> > execute:
>> >
>> > put url http//user:pw at myserverandpath/foo.php into result
>> >
>> >
>> >
>> > This php wants to connect to a mysql db. On most Win and Mac
>> > machines my
>> > script runs without any problems, but now I get several customers
>> > with this
>> > error and they cant start my app (because the result of this php is
>> > mandatory). I tried to switch off the firewall and anti virus with one
>> > privat customer and to route around a proxy server at a school
>> > installation.
>> > But in booth cases the error remaind the same. Who refuses the
>> > connection to
>> > my php? What does this socket problem tells me? Is there anything I
>> > can code
>> > different?
>> >
>> >
>> >
>> > Has anybody an idea what is happening here and where a starting
>> > point could
>> > be for further researches?
>>
>> Devin Asay
>> Humanities Technology and Research Support Center
>> Brigham Young University
>>
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