OT: How fast can apple replace a battery?
Richard Gaskin
ambassador at fourthworld.com
Wed Oct 29 18:18:16 EDT 2008
Andre Garzia:
> I think my macbook been affected by that problem with batteries
> which apple issued a recall. My father will be at NYC for two
> days only. Do apple replace the battery on the spot?
I've had disappointing service from Apple stores, and great service from
their HQ. Given the runaround the "Genius" bars are earning a
reputation for, you may find that it actually takes less time to mail
the battery to Apple than wait for anything that might happen through
the store. Heck, you could probably strap it to a carrier pigeon and
have it back in less time than a "Genius" would spend enumerating the
many reasons he can't help you in the store. :)
It may even be that it's not possible to do this in the store. The last
battery recall I was affected by gave explicit instructions only to
contact Cupertino or your local regional office for replacements:
https://support.apple.com/ibook_powerbook/batteryexchange/main?id=qp
Hopefully the page for your recall will be as clear.
Good luck. Being without a battery is a drag.
--
Richard Gaskin
Fourth World Media Corporation
___________________________________________________________
Ambassador at FourthWorld.com http://www.FourthWorld.com
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