Problem running Revolution Player.exe and Rev Stack on Vista/Dell

[Joe Lewis Wilkins]

Thanks, Jacqui,

As soon as I get back in touch with the tester, I'll try one or both  
of your suggestions. I feel fairly sure that she does not have QT  
installed; and, even though I don't currently have any "media" files  
in the stack, I did at one point so Rev may have some remnant code  
pertaining to that.

Joe Wilkins

On Oct 13, 2008, at 1:55 PM, J. Landman Gay wrote:

> J. Landman Gay wrote:
>> Joe Lewis Wilkins wrote:
>>> Well, got my completed program out for testing on Vista. It had  
>>> run fine on my VMWare XP/Mac OSX; but we get the following dialog  
>>> when dragging the stack onto the Revolution Player:
>>>
>>> "Windows Media Player cannot play the file. The Player might not  
>>> support the file type or might not support the codec that was used  
>>> to compress the file."
>> This looks like a message from Windows Media Player, not from  
>> Revolution. If your system doesn't have QT installed, Rev uses  
>> Windows Media Player to run multimedia files inside a Revolution  
>> player object. If WMP doesn't have the correct codec to decode the  
>> media, you'll get this error.
>
> I just noticed that you don't mention having any media files -- if  
> that's the case, then what I wrote doesn't apply.
>
> Try right-clicking on your stack and choosing "Open with", then  
> choose Rev Player. See if that works.
>
> -- 
> Jacqueline Landman Gay         |     jacque at hyperactivesw.com
> HyperActive Software           |     http://www.hyperactivesw.com
>