Sarah Reichelt sarah.reichelt at
Mon Mar 17 23:27:15 EDT 2008

On Tue, Mar 18, 2008 at 7:54 AM, Mark Wieder <mwieder at> wrote:
> I must be easily amused on Mondays - I'm delighted by this gem I came across
>  today...
>  Had to diagnose an Outlook 2007 problem today, so I ran the diagnostics tool
>  from the menu. There was one startup item that wasn't installed, so the next
>  step in the diagnostic routine was to press the button that went online to
>  figure out the next step. That led me to
>  where I found the steps to correct my problem:
>  1. On the Tools menu, click Trust Center, and then click Privacy Options.
>  2. Select the Download a file periodically that helps determine system
>  problems check box.
>  3. Wait about a week to allow the file to be downloaded, and then run
>  Microsoft Office Diagnostics again.

You weren't in a hurry for that mail were you?

I found a beauty the other day when trying to solve wireless
connection problems on a Dell. The help told me that if I was having
connection problems I should read the online help. Still haven't
worked out how to do that without solving the problem first :-)


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