OT: MacBook randomly shuts down..
bvlahos at mac.com
Sun Jan 6 03:33:00 EST 2008
I don't purchase AppleCare for my own Macs nor for the ones at the
company I am IT Manager of. We use laptops almost exclusively from
both Apple and Dell.
My experience is that Macs are extremely reliable and the cost isn't
worth it. I do purchase it for Mac servers because of the urgency of
any failure. I also purchase spare parts kits for the XServes and I'm
about to finally replace a hard drive in a 4 year old XServe out of
the spare parts kit. This will be the first time I've had to do it.
We use Dell computers at work and DO purchase extended warranties on
them. They need it. Within 4 years almost all of them >90% of them
end up using it. The only good thing is that Dell has figured out how
to have this kind of crappy reliability and but good service (they
almost never hassle any on-site repair) and still make money.
Personally I'd rather have stuff that doesn't fail than stuff that
fails a lot but is easy to fix. We have had some Macs that have
problems and need service but the percentage is very low. We simply
spend the money to repair out of warranty items ourselves on the
small number of ones that need it and still come out ahead. Usually
fundamental problems like logic boards fail under warranty anyway and
other items like hard drives are so inexpensive we just replace them.
It is funny that some users act really surprised when their computer
stops working after they drop it and break the screen or spill
coffee, hot chocolate, or soda into the laptop which are not covered
I might buy AppleCare if I was in situations that put the computer at
risk and I depended on it or for the reasons you cite below.
On Jan 5, 2008, at 11:36 AM, Chipp Walters wrote:
> I certainly do for all my cars. I used to do it for laptops, until
> I was
> burned by CompUSA, and didn't purchase one for my most recent Sony. I
> recommend it for laptops for my wife and kid, as they are really
> hard on
> 'stuff.' I don't for desktops. 3-year max seems to be the best deal
> On Jan 5, 2008 1:16 PM, j downs <downs.david.j at gmail.com> wrote:
>>> you ... didn't ... buy... applecare?
>> Do people really purchase extended warranties in this day and age?
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